Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13759 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Mediocre
1/5

C'est ma deuxième location avec Lodgis. Cette seconde relation client s'est révélée être quasi catastrophique, en tous cas pleine d'incertitude, d'incompréhension, et donc particulièrement stressante.

Very good
4/5

Sometimes slow response.

Excellent
5/5

Aucun problème.

Very good
4/5

Annike is a great agent. Her service is quick and she is giving a clear information.

Excellent
5/5

Valeria was fantastic!

Very good
4/5

The response time to requests and e-mails could be faster.

Excellent
5/5

Congratulations to the team of Lodgis, specially Mme Cecilia de Almeida Tavares. Everything made with very close attention to provide a very good experience.

Good
3/5

Was a slow process, but good one

Excellent
5/5

It seems to be a serious agency :) Manuela was always very clear in her emails.

Good
3/5

The rest of the people from the agency were either NOT responding or taking a week to contact me back. Julien was very helpful. Thank you, Julien, for a fantastic service!

Excellent
5/5

いつも迅速丁寧に対応して頂き感謝しております。

Excellent
5/5

Très bonne expérience avec Lodgis

Excellent
5/5

Top

Excellent
5/5

Bon contact et réponse rapide

Excellent
5/5

The Agency was really helpful and attentive to what I was looking for.

Excellent
5/5

My agent was very helpful and replied me very soon every time I have request.

Excellent
5/5

Très bonne agence !

Mediocre
1/5

Poor comunication

Excellent
5/5

Merci pour le traitement rapide de ma demande en dernière minute.

Excellent
5/5

Madame LOFARO est une personne tres confiante et gentille. Tres heureuse de vous avoir choisi.

Excellent
5/5

Rapide et efficace.

Very good
4/5

good

Excellent
5/5

Julien was really helpful and answered all of my questions thoroughly

Excellent
5/5

Très bien !

Excellent
5/5

Atendimento muito atencioso.

Excellent
5/5

Lodgis mi ha aiutato a trovare casa à parigi, Mi sono trovata benissimo!

Excellent
5/5

Bonne communication. Notre chargé de clientèle a été très réactif.

Excellent
5/5

it has been good so far

Very good
4/5

Many thanks!

Excellent
5/5

Ringrazio per aver potuto trovare una buona sistemazione per il mio soggiorno a Parigi

Not bad
2/5

Rather difficult to contact -- phone line always busy. Staff are however nice and helpful.

Excellent
5/5

Great service, very quick.

Very good
4/5

The contact with the agency was very good, but in the beginning I had to insist a little bit in order to receive a reply. Apart from this matter, the general service was good, they recommended me new options when mine was already taken, they accessed me through the rental and explained me how it would work.

Excellent
5/5

The Agency is wonderful. Very nice and professional!ª

Excellent
5/5

Rapidité et professionalisme.

Excellent
5/5

everything went perfectly!

Excellent
5/5

Magnifique

Excellent
5/5

Very good service, helpful and polite. Perfect if you are an English speaker working in Paris.

Very good
4/5

Bon suivi client malgré une période de forte demande de location. Très bon contact, du sérieux, de la réactivité. Je recommande vivement Lodgis !

Excellent
5/5

Everything was fine, thank you very much!

Excellent
5/5

Julian is such a patient and helpful agent, thank you!

Very good
4/5

Efficiency, helpful and nice.

Excellent
5/5

Very professional

Very good
4/5

helpful and professional services.

Excellent
5/5

Nice first experience with Lodgis. I would recommend it

Excellent
5/5

Great response !

Excellent
5/5

Merci lodgis!

Very good
4/5

I took a procedure to pay by my credit card. It would be happy for me to visit your office tomorrow or the day after tomorrow, after the credit card becomes available.

Good
3/5

Toujours eu un excellent rélation avec Manuela Falletta. Avec un autre conseiller par contre c'est pas si evident avoir dès reponses aux mails.

Very good
4/5

Pas disponible au telephone, mais sinont tout se passe bien pour l'instnat

Good
3/5

Excellent service.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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