Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13759 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Excellent
5/5

Rien a redire, bon service.

Excellent
5/5

very nice and friendly. Always answering questions

Excellent
5/5

Merci.

Excellent
5/5

the automated system to receive the code not very good

Excellent
5/5

Gran asistencia de Cecilia DE ALMEIDA TAVARES.

Excellent
5/5

I know I have asked a lot of questions and have been quite bothersome about this whole process, but I was always treated very professionally and was provided with great help!

Excellent
5/5

急なお電話での質問にも快活に優しく対応して下さいましたし、お部屋が決まるまで親身に付き合って下さいました。

Excellent
5/5

Conseiller très disponible, très réactif et l'interface est très simple d'utilisation

Excellent
5/5

Ils sont vraiment gentils

Very good
4/5

Lodgis est une agence correcte et efficace

Excellent
5/5

Thanks for all of yours kindly help.

Very good
4/5

4

Very good
4/5

Nous avons du passer plusieurs fois à l'agence pour faire avancer les choses plus rapidement Par téléphone/mail les temps de réponses sont parfois très long

Excellent
5/5

Rien à signaler service réactif

Very good
4/5

Thank you for your prompt responses Regards Claudia

Excellent
5/5

とても親切で助かりました!

Excellent
5/5

Bonne réactivité de l'équipe.

Excellent
5/5

Valeria is the best! The process was easy and she is very professional and charming. I am lucky that I found her and your agency. Merci beaucoup. Scott Fless

Very good
4/5

Très bonne agence

Very good
4/5

Overall, it was a good experience. Fast and usually efficient communication through e-mail but not that good through phone.

Excellent
5/5

Nous avons trouvé Anais Haack efficace, polie et de bonne humeur. Votre choix d'appartements est très varié, ce qui est très bien, et les loyers sont assez raisonables.

Mediocre
1/5

Service not oriented to customer

Excellent
5/5

Rien à redire , reactivité, ecoute

Excellent
5/5

Contacts rapides et explicites

Excellent
5/5

Very good. They answered my questions and booked the best accommodation in the regjon

Excellent
5/5

日本企業とやりとりするのと同レベルの素早く確実で丁寧な対応で、非常に信頼できる素晴らしいスタッフさんでした。どうもありがとうございました。

Excellent
5/5

Ms Walquira Brandao Brault was handling my bookings. I would like to say that I was a little difficult but Ms Brandao Brault was most patient and efficient. I have already reccommended your agency to friends.

Excellent
5/5

So faster than any other agency

Excellent
5/5

Excellent agency. I learned about Lodgis through friends who use them every year so I was very comfortable contacting them. They were prompt to reply and helped me find a summer apartment that was perfect for myself and my husband. I have been recommending them to everyone I talk to.

Very good
4/5

Réponse rapide, et le contrat de logement réglé rapidement vu l'urgence que j'ai eu à trouver un logement (recherche faite le vendredi, contact avec le propriétaire faite le lendemain). Cependant des soucis de clarté vis-à-vis du paiement de l'acompte dans les mails précédent la facture finale.

Mediocre
1/5

Not available on the phone Completely lack of competence to communicate She didn't read my emails and she didn't inform me of all the papers required to proceed with the rent. She didn't reply in a timely manner

Excellent
5/5

ちゃんと、為すべきことはちゃんとなさってしっかりしていらっしゃった。

Excellent
5/5

田村様のご対応、とても親切かつ丁寧で本当に助かりました! 無事にパリでの生活を終えることができたのは田村様のおかげです。 最高のサービス、引き続き使っていこうと思います。

Excellent
5/5

I would like to thank Ms, Hirano. She helped me a lot. Her response was always quick and helpful. I just would like to mention another staff was irresponsible and sent no response to my questions. However, I asked Mr. Hirano and she helped me. Without her help, I couldn't reach to the contract of the apartment. Thank you very much, Hirano-san!!

Excellent
5/5

Solange was super quick!

Very good
4/5

Tor c'est bien passé

Very good
4/5

Todo bien pero es muy caro, nunca me fije en los 500 euros extra que había que pagar porque no salía en el monto total, hasta después de firmar el contrato

Excellent
5/5

The lettings consultant (Swadhinta Boodhoo) was very helpful!

Excellent
5/5

Excellent. I live halfway around the globe from France, I know little about Paris so I revised my apartment search several times, but the Lodgis consultant always patiently assisted until I found the perfect one. Even after the contract is finalised, she still went extra miles to help with the rental details.

Excellent
5/5

Все сделали быстро

Excellent
5/5

Excellent service.

Excellent
5/5

The problem was that they never told me before how much Lodgis would cost me.

Excellent
5/5

Professionnalisme, compétence et savoir-faire, je vous aime :-)

Excellent
5/5

toujours à l'écoute

Excellent
5/5

tout c'est tres bien passe

Excellent
5/5

Personnel disponible et réactif.

Excellent
5/5

Madame Taillardat handled the process, as well and as professionally as possible. Worked with her many times, always a great experience. Thank you!

Excellent
5/5

The communication with the lettings consultant (Ms. Haack) was very professional, efficient and helpful. I was loosing hope in finding an apartment at a short notice, but Ms. Haack, on the exact day that I informed her of the studio that I was interested in, immediately offered to set an appointment with the landlord. I am very grateful. Overall, I had a smooth experience with Lodgis agency, thank you.

Very good
4/5

Communication was very slow at first. Only after I called did any progress happen. Once an apartment was secured, the process was much better and efficient.

Excellent
5/5

Notre agent a été très réactif et toujours disponible. merci

Excellent
5/5

Everything is perfect at the moment

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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