Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13759 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Very good
4/5

Merci !

Very good
4/5

Très réactif

Very good
4/5

Marianna Le Corre est très compétente, professionnelle, et compréhensive.

Very good
4/5

Merci beaucoup de vous repondre rapidement mes questions!

Very good
4/5

Très disponibles et attentifs

Very good
4/5

Marianne was polite and helpful during the process.

Very good
4/5

It has been quite easy to enter into a contract with Lodgis. The list was quickly arranged. However, the page is not as clear as it seemed. We thought that Logis manger unfurnished apartments, because it appears as they are in charge of them, but it is not. I think it should be clear.

Very good
4/5

Une bonne agencie

Very good
4/5

They were really helpful and understanding.

Very good
4/5

L'agenzia non ha nessun influenza sulla proprietaria purtroppo quindi é risultata un po inutile

Very good
4/5

tre7s efficace

Very good
4/5

very proactive responses

Very good
4/5

merci pour votre aide et votre accueil

Very good
4/5

Website isn't that easy to use, but Akemi was extremely responsive and helpful!

Very good
4/5

Quelques difficultés au départ à se comprendre sur ma demande, lié au fait, à mon avis, que l'on ne puisse pas communiquer pas téléphone. Merci à Mme LEBEDEVA pour sa confiance et efficacité.

Very good
4/5

OK

Very good
4/5

Je vous demande aimablement comme vous donner le dépot de garantie et comme je peux faire pour payer l'assurance pour le logement.

Very good
4/5

Prompt service.

Very good
4/5

Bonne gestion avec mon interlocuteur Difficulté à avoir un contact téléphonique avec mon interlocuteur de vive voix

Very good
4/5

Good responses to emails and good listings on webpage. If the roles of the persons involved had been explained at the first contact, it could have helped the clilent's contacts with agents.

Very good
4/5

It was great experience

Very good
4/5

Personalized service was very helpful!

Very good
4/5

Très bonne réactivité des équipes

Very good
4/5

Merci

Very good
4/5

Efficace mais malheureusement injoignable par téléphone

Very good
4/5

Bonjour, Serait il possible de nous fournir un lit bébé ainsi qu'une chaise haute pour la durée de notre location? Cordialement Elsa Benoit

Very good
4/5

Не хватило только одного, но очень важного: Сайт предлагает автоматический перевод с французского языка на язык арендатора (в нашем случае - на русский) всей документации на квартиру (контракт, условия и правила проживания). Однако! Перевод производится некорректно, а именно - самые важные пункты об обязанностях арендатора, расчетах и финансовой ответственности либо не переводятся вообще, либо переведены на английский язык. Предлагаем откорректировать соответствующую компьютерную программу.

Very good
4/5

Laborieux au début, puis ensuite, très fluide et efficace.

Very good
4/5

- my contact Mrs Iguenane was/ is very helpful and takes care of all my needs and questions. - the fee structure does not suit the rentals. I feel exploited by the amount charged just to get a (temporary) apartment. Calculating the total cost for any rental apartment gives a way higher number than just the monthly rent added up.

Very good
4/5

The agents are fairly attentive. Nobody seems to want to talk to you until a lease would be signed in a week or two. It's hard to get their attention when you're in another country. Someone responds but they don't follow through. They just want you to sign a lease right away. But once you decide on a place it's pretty straightforward. I have yet to do the walk-through inspection with a bailiff [That should be interesting!] I also haven't inspected the place myself yet so I hope it's what I can imagine from the pictures. I think my discomfort with this process so far is nothing unusual. There are a lot of different expectations from country to country. I think this agency and others like it [online] are a little easier to deal with than the regular agency shops you see on the street. One thing that is really annoying is that the customer assumes that what is displayed online is in fact, available but that is not the case about 50% of the time.

Very good
4/5

Been great but some more phone communication would be better

Very good
4/5

Good

Very good
4/5

Je recommande.

Very good
4/5

Marianne Le Corre did an amazing job. Unfortunately, Manuella Faletta just stopped contacting me at one point; I didn't receive any answers from her anymore.

Very good
4/5

Ils sont sérieux et sympathique

Very good
4/5

Super

Very good
4/5

I have been very happy with Lodgis! The only minus is because I had sent all my documents because I wanted to rent an apartment, and all of a sudden it was not available anymore.

Very good
4/5

Very efficient!

Very good
4/5

Une équipe professionnelle et réactive.

Very good
4/5

jamais joignable par téléphone, à rectifier....

Very good
4/5

Thanks, Lodgis for all your assistance and thanks to Mrs. Walquiria Brandao for all your help. Best Darrigo

Very good
4/5

ok

Very good
4/5

The process of finding a place wasn't easy, Lodgis was patient in helping to meet my needs. Thank you Lodgis!

Very good
4/5

For Americans coming to Paris, it would be nicer to fully understand why all the paper work is required. Also, to fully understand the costs up front and how they are calculated in a user friendly way.

Very good
4/5

Good experience, after several tries managed to find an accommodation option suitable for me.

Very good
4/5

It was great once I was able to reach someone by telephone. Mme. Falletta was very helpful!

Very good
4/5

good

Very good
4/5

Very smooth process. Would recommend for short term rentals.

Very good
4/5

Très réactif

Very good
4/5

Tres bien, agents serviables et réactifs

Very good
4/5

Klara m'a vraiment aidé pour trouver un appartement qui me convient. Elle est patiente et compréhensive.


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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