Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13710 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Very good
4/5

Je suis seulement reconnaissant pour l'attention et la patience.

Very good
4/5

Everything ok.

Very good
4/5

Even if it has been very difficult the process to find a place in Paris, the agency made it the easier as possible.

Very good
4/5

As an expat, Lodgis made it possible for my partner and I to find accommodation in Paris before we moved. Very convenient!

Very good
4/5

Très bonnes relations avec Lodgis, de nombreuses propositions de logements et un accueil agréable.

Very good
4/5

As discussed with Agency, I will pay all the amounts before 1st of September.

Very good
4/5

Miss Swadhinta Boodhoo was very supportive and I am very thankful for all her work.

Very good
4/5

The customer service is poor and contacting them is difficult. They don't give response to our queries everytime and response to emails are late.

Very good
4/5

Very professional, it's the best way to find a place in Paris!

Very good
4/5

I had a very good experience with Lodgis. I just wish all the fees was included in the ads for the apartment.

Very good
4/5

The staff was very nice and helpful. But in the beginning the communication by phone was a bit difficult.

Very good
4/5

It’s a great organization.But remember began search your rental earlier.

Very good
4/5

Agence réactive et conseillers à l'écoute

Very good
4/5

A little slow on responding, but they were one of the only apartment agencies that actually responded at all to me. And I was finally able to get an apartment from the site. Thanks.

Very good
4/5

good

Very good
4/5

J'ai eu un très bon contact avec l'agence, avec des personnes à l'écoute de mes besoins et efficaces.

Very good
4/5

Fast response, however expensive.

Very good
4/5

BIEN

Very good
4/5

Well enough

Very good
4/5

Praticité, réactivité, et simplicité des démarches. Petit bémol pour l'ajout des pièces justificatives lors de la constitution du dossier.

Very good
4/5

My first experience with Lodgis was not good. The advisor would take several days to reply, and ended up ignoring me. The second time I tried using Lodgis (a month later), I was assigned a different advisor and the whole process was quick and efficient. Everything done online, and my advisor Chiara was super helpful.

Very good
4/5

It was chance to find a good studio

Very good
4/5

Lodgis answered all of my queries promptly.

Very good
4/5

Even though sometimes it is quite difficult to communicate, above all the agency has always been at our disposal to clarify our doubts. Another thing is that you always have to wait for the contract to be sure that the premises are respected.

Very good
4/5

Souple , relance et patience, un peu de délai pour les contrats

Very good
4/5

Good

Very good
4/5

Lodgis was very helpful in finding a good accommodation in Paris city :)

Very good
4/5

Ottima consulenza per trovare un alloggio

Very good
4/5

helpful and availble

Very good
4/5

La communication avec l'agence est plus facile que la moyenne

Very good
4/5

The communication was quite slow in the beginning, but it has improved significantly over the last 10 days.

Very good
4/5

competent service

Very good
4/5

quick response rate, friendly communication with manuela F.

Very good
4/5

The agency was very professional and helped me find an apartment in Paris for a short period under good conditions

Very good
4/5

Logis were helpful, organised and quick to get things done.

Very good
4/5

Le personnel est compétent et très réactif et le site internet est parfait. C'est très rassurant de pouvoir faire confiance à une agence lorsque vous cherchez une location à distance. Je recommande vivement LODGIS

Very good
4/5

Merci à Anna d'avoir fait le nécessaire rapidement auprès des bailleurs.

Very good
4/5

very nice

Very good
4/5

Injoignable par téléphone.

Very good
4/5

Communication by e-mail was done in a timely fashion. On the phone, the representative was professional and helpful.

Very good
4/5

Valeria was y contact.

Very good
4/5

hi , please change the agreement , My official name is TZU YUAN CHEN , Dorothy is my nickname

Very good
4/5

This is a very well-oiled machine. The team at Lodgis was very helpful.

Very good
4/5

There have been a few times where communication was slow and misinterpreted. However, there has always been clarity and someone to help. I am pleased with the service and I am sure I will be using LODGIS again in the future!

Very good
4/5

Malgré le fait que l'été est une période très chargée pour les agences immobilières parisiennes, les agents de Lodgis ont pu répondre à mes questions sur Facebook, par mail et également par téléphone. Et j'ai pu trouver un logement idéal ! Merci !

Very good
4/5

.

Very good
4/5

L'agence est plutôt rapide à répondre lorsque des questions sont posées

Very good
4/5

Satisfait

Very good
4/5

Agency is quick to respond, but when I told them that were certain things wrong with my apartment, they only fixed one thing. The woman who checked me in told me she was giving a second set of keys to the concierge, but the concierge said she was never given a second set of keys. I do not have the second set and do not want to be charged for them in the event that they are missing. Overall though I've had a super positive experience with Lodgis!

Very good
4/5

Very service minded staff.

Very good
4/5

Apart from the fact that I constantly felt threatened to lose the studio that I have chosen, the experience with the agency was ok. I was really worried to deal with this agency again because last time I rented from Lodgis the landlord has never returned me the deposit and I felt completely unprotected by the agency. This time my landlord seems very cool, we did etat des lieux and I am not worried that something like this will happen again. But, honestly, after what happened first time I would not recommend you, because you should think about tenants too and about which landlords you choose to work with, because the first landlord completely destroyed the reputation of your agency for me, but I am happy that I have still risked working with you and this time you helped me to find a nice studio with a nice landlord. Kind Regards


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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