Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13759 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Very good
4/5

Has good apartment options

Very good
4/5

The translations into English really helped my understanding, and Klara was available within a few days most of the time.

Very good
4/5

Communication with Chiara was great. She answered very quickly and was patient with my questions. She was also available via skype. I got the first appartment I applied for. Really great service! I have no complaints! Thank you! Only reason for 4 instead of 5 stars: the platform "Extranet" was not straightforward but a bit difficulult in handling. I often wasn't sure, if my files were uploaded or not.

Very good
4/5

great experience

Very good
4/5

Délais respectés manque un peu de contact. a noter que le canapé lit est vraiment de mauvaise qualité ou trop vieux. cordialement

Very good
4/5

Contact is polite but a lot seems to get lost through translation using English by email because I asked a lot of questions but didn’t get in-depth answers that fully answers my questions.

Very good
4/5

We had an urgent short notice need to find temporary accommodation in Paris. Robin was very reactive and helped us secure something suitable very quickly.

Very good
4/5

Très efficace et poli.

Very good
4/5

Very efficient and effective

Very good
4/5

Good

Very good
4/5

Great job by Cecilia. She was quite pleasant to work with and made the process quite seamless for me. I look forward to engaging in future business with Lodgis and Cecilia.

Very good
4/5

difficile à joindre au début - efficace sur le processus de bouclage

Very good
4/5

Bon service,pratique Merci

Very good
4/5

Perfect communication during the week. Unfortunately they do not work on Saturday and Sunday and that is why the first 2 day s I could not sleep in my appartment. LODGIS discounted the two days from the following rent.

Very good
4/5

great communication.

Very good
4/5

Con Lodgis siempre he tenido muy buenas experiencias de arrendamiento!

Very good
4/5

Almost completely pain-free way of finding temporary housing for a summer in the city. Thank you for your help in simplifying the search!

Very good
4/5

Le premier contact téléphonique a été plutôt long, mais tout a été très efficace par la suite. Dossier traité avec sérieux et suivi.

Very good
4/5

It was hard to contact them at the beginning but then It went all well. They know english pretty well, and some italian as well. Hence there's no problem in communicating with them.

Very good
4/5

Muy amables, contestaron todas nuestras preguntas

Very good
4/5

it was a quick and efficient service. If the rest will be as smooth, I can really recommend them.

Very good
4/5

Responsive and polite.

Very good
4/5

Rapide

Very good
4/5

Lodgis were helpful throughout the process and were able to clarify when needed.

Very good
4/5

J'étais chez Lodgis il y a 2 ans, mais je trouve il a des mis-understanding quelques fois entre ce que le contrat a dit et ce que communiqué, merci d'amélirer ce point je je pense vous seriez mieux. Merci

Very good
4/5

Generally happy with the service

Very good
4/5

tous jour disponibles et agréables

Very good
4/5

service rapide

Very good
4/5

It was a good experience.

Very good
4/5

Dommage de ne pas rencontrer quelqu'un de l'agence lors de la remise des clés

Very good
4/5

Logdis est à l'écoute des attentes de ses clients.

Very good
4/5

ras

Very good
4/5

great

Very good
4/5

Bonne relation, Réactif

Very good
4/5

fast service

Very good
4/5

Agence sérieuse, mais difficile à joindre par téléphone

Very good
4/5

Very efficient reply and helpful with our enquires

Very good
4/5

Good communication, just a lag in the response time.

Very good
4/5

Bonne disponibilité après une prise de contact un peu longue. Echa

Very good
4/5

Contact rapide et réactif

Very good
4/5

Very good experience so far.

Very good
4/5

Belle efficacité de l'agence

Very good
4/5

The "monthly charges" should be included on the monthly price that appears in the website when browsing for apartments. It does not make any sense to separate the monthly charges from the monthly price because you will charge for it anyway. It is just misleading and I think you do it because it makes the user think the price of the rental is lower than it actually is and its wrong to do that.

Very good
4/5

It was very helpful to have a dedicated manager who helps you with the search. The total costs renting the apartment are really transparent and keep growing the further you get in the renting process. Also the costs stated in the ad differ from the ones on the offer. Both points cause inconviences and lower the trust.

Very good
4/5

I like that I get to meet the owner. This is the best way because the lessee will also see if he/she has the initial rapport with the lessor.

Very good
4/5

Very good

Very good
4/5

Très bien

Very good
4/5

So far it's been fine but the test will come when I leave the apartment. Paris real estate agents are notorious for not paying back the security deposit.

Very good
4/5

:+1:

Very good
4/5

n/a

Very good
4/5

Very helpful. Quick response rate.


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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