Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13762 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Very good
4/5

スタッフの対応がよかったです。契約はネット上でのするため、わからないことばかりでいたが、丁寧に対応していただきました。特に、日本人スタッフが対応してくださるので、安心できました。

Very good
4/5

The interaction was overall good and effective. There were a couple of mistakes in some mails related to the agency fees but they were solved quickly.

Very good
4/5

Date du bail variant de la demande initiale

Very good
4/5

Schnelle, unkomplizierte Vermittlung. Negativ: Die Information, dass man eine Versicherung abschließen müsse, war nicht zutreffend (die Vermieterin hätte gar keine verlangt). Verbesserungswürdig: Es wäre sinnvoll, Grundrisse der Wohnungen mit anzuzeigen (auf diese Weise wäre z.B. erkennbar, dass es keine Tür zwischen Wohn- und Schlafzimmer gibt).

Very good
4/5

Très bon accueil.

Very good
4/5

Lodgis : bonne agence

Very good
4/5

Bon accueil

Very good
4/5

Abbiamo avuto dei problemi per incomprensioni di vario tipo dovute anche al fatto che tutto si é svolto via e.mail probabilmente avere un ufficio dove potersi relazionare fisicamente con i vostri dipendenti ci avrebbe aiutato. Siamo comunque riconoscenti a Chiara De Camillis per averci aiutato a trovare una soluzione. Maria Chiara e Federico

Very good
4/5

The agents with whom I had contact were always attentive and extremely responsive. If I were to rent another apartment in Paris, especially a furnished one, I would absolutely look through Lodgis.

Very good
4/5

日本語が通じるのはとても有り難く、貴社を利用した一番の理由です。物件もたくさん所有しており、提案物件もこちらの希望を理解した上で紹介してもらえました。ただ、大家さんと契約したとたん担当が変わり英語でのやり取りになったのでちょっと不安感がありました。

Very good
4/5

lourdes et pesantes dans la phase de préparation, efficaces, aimables et agréables ensuite.

Very good
4/5

信用できるスタッフで借りて良かったです。

Very good
4/5

Le Site es très claire et précis, le personnel très aimable et attentif.

Very good
4/5

I was so stressed finding a place that is suitable to my needs, having had less than a month to complete the process and relying on photos that may be misleading. I started my search through airbnb and other rental agencies, but was never comfortable with the process until I found Lodgis. Not only did Julien Choueiry help me through the process, he also alleviated my worries that I did not have enough time to find a rental in my budget and in my liking. Although I have not occupied the apartment yet, thus far I am extremely satisfied with the service I received through Julien.

Very good
4/5

Anna is very enthusiastic and helpful.

Very good
4/5

Buon servizio, veloce, chiaro e concreto. Professionale!

Very good
4/5

Un buon servizio complessivo, peccato che diversi appartamenti apparentemente disponibili online siano invece già riservati.

Very good
4/5

un poco lenta en contestar pero supongo que fue por el contacto exclusivamente por correo electrónico

Very good
4/5

Bonne communication bien que le délai de réponse aux emails soit souvent un peu long...

Very good
4/5

efficient, little too pricey

Very good
4/5

A bit slow to start with, afterwards excellent.

Very good
4/5

Dans l ensemble, tres bien. Mais c est dommage que je n ai pas eu de reponses a mes questions quand j ai juste "pose une question" sur le site. 2 fois, sans reponse. Je n ai eu de reponse que quand j ai dit "vouloir faire une reservation".

Very good
4/5

Efficient. Not personable.

Very good
4/5

fair;可信賴

Very good
4/5

Tresa bon choix et service.

Very good
4/5

熱心回覆問題!

Very good
4/5

bonne réactivité et systeme de paiement par internet

Very good
4/5

Initial apartment was suddenly not available on the requested start date and I was not informed of this till after the fact during the conversation with agent when I wanted to confirm the rental and as a result I had to rent in another area. I am happy with the service but it was not a good start.

Very good
4/5

on verra si le service est toujours aussi bon à la livraison..on espère..

Very good
4/5

Al nostro arrivo nell'appartamento abbiamo informato una incaricata che si è dimostrata gentile e preoccupata per il nostro disagio.

Very good
4/5

Todo correcto. Quizás una demora en contestar en alguna ocasión, pero siempre nos respondieron correctamente y todo fue sin problemas.

Very good
4/5

informazione chiara e esauriente. ampia scelta.

Very good
4/5

L'agence Lodgis m'a facilité ma location meublée pour une durée de 4 mois. Personnel très aimable. Bonne organisation de la visite de l'appartement puis formalités rapides par internet.

Very good
4/5

Fine, can't remember there being much as most was by email with the owner.

Very good
4/5

Good.

Very good
4/5

LODGIS has been an extremely helpful agency. I will gladly go through this agency again. The only problems encountered was the lack of clarification in regards to certain charges. The informations given were not too clear, I had to re-read certain forms and given paperwork to better understand. I was also surprised that electricity or wifi was not included in the charges, this was not expressed until later on. However, the agents are very competent and helpful. They were available to answer my numerous questions within 24 hours. I highly recommend this agency.

Very good
4/5

nach anfänglichen Schwierigkeiten - Verschulden des Vermieters hat der Kontakt mit der Agentur gut geklappt. Die Bearbeitung war natürlich erschwert infolge der Feiertage.

Very good
4/5

bon contact avec la personne qui s'est occupée du dossier

Very good
4/5

fast response times, but unfortunately due to time zone difference, it was basically a one message a day situation

Very good
4/5

The agency was very helpful and friendly throughout the process, and I thought they really tried to find me a good apartment. But I thought the formal process was not ideally organized First, the agency mixed up my guarantors' contact details with my partners' and send out wrong emails/put wrong names and addresses in the contract. Second, my guarantors were involved more than necessary - all that's needed is their signature on a contract, but they needed to do that twice - first an initial statement and then the contract, both within a day. Then they continued receiving emails addressed to me in cc., which were really of no interest to them.

Very good
4/5

Very responsive to emails and clear about documents needed. Might have appreciated a bit more information about payment structure up front, but overall extremely satisfied with the assistance I received. I particularly appreciated being advised that the landlord had received other offers, rather than discovering later that the apartment was no longer available. Was also very impressed by the online lease and payment systems, which made renting from overseas much easier and less costly than anticipated. Overall, would definitely recommend both the agency and my consultant to anyone relocating on short notice with no time to sift through hundreds of ads or wait by the phone for a landlord to respond.

Very good
4/5

Très bonne expérience. Le site est très bien fait et le contrat en ligne facilite la vie. La possibilité de faire plusieurs demande en même temps serait un plus.

Very good
4/5

Agence Ok! Appartement intéressant sous conditions de propreté !! et de double vitrage

Very good
4/5

Agenti d'agenzia disponibili e cordiali.

Very good
4/5

Des prix excessifs mais pas de véritable offres concurrente... service rapide et efficace, c'est la deuxième fois que je passe par vos services

Very good
4/5

Très bien!

Very good
4/5

Sometimes, the agent doesn't answer my questions or late reply! But overall i like her

Very good
4/5

I am pleased to make a contract with Lodgis.com. It was really hard to look for an apartment to stay on my own. Also, I am satisfied the agency fee because it is not too expensive. However, I was a bit disappointed that the answers to my questions was too late. For a foreigner, as it was really anxious to make a contract with new agency, we have a lot of questions.

Very good
4/5

I was very happy with Lodgis (my agent was Yun-Hsia Pan). All my communications were responded to promptly, and I had booked an apartment in under a week. The rates were extremely competitive too. My only complaint was that for the first apartment I requested, I was told that it was already being leased. I was confused as to why this wasn't displayed on the website initially. Other than that I had a positive experience, and would use the agency again.

Very good
4/5

I had great help finding this apartment through your agency. Some of the locations that I really wanted were up on the website but in reality were not ready for rent. So the UI could be more refreshed on a daily basis.

Very good
4/5

relation normale


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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