Our Tenant clients' Reviews

Gostamos bastante da agência e da segurança que ela transmite. A única reclamação é sobre a demora na resposta de alguns emails.

They answer the question as soon as possible and speak some languages, so is very easy to keep a conversation with then

Things turned out OK but there was a little uncertainty throughout the process that could be improved. -It took several days to get responses, confirmations, etc.- Some things like payment arrangements, deposit handling, could be done better: perhaps through web automation. It might be a cultural thing so these comments are just in the spirit of constructive criticism and not an expression of lack of satisfaction.

Very good but some trouble with charging our deposit 8 times!

Email communication was very thorough and timely. I knew just what to expect & everything occurred as described. No problems and very easy.

Rapide, efficace, claire.

問い合わせメールに迅速に答えていただき、渡航まで時間がない中、 大変助かった。

A feedback from the agency could be a little faster: we lost a week to understand that our first selection of apt had been preoccupied.

Tres professionnelle.

Bien à l écoute

Ottima disponibilità ed efficienza Tuttavia andrebbe migliorato il controllo sulla qualità dell'appartamento offerto,soprattutto delle sue dotazioni e pulizia

Bonne réactivité.

Large choix proposé et excellente réactivité !

事務的な契約完了メールを１通もらっただけだったので何ともいえないが、日本語で契約内容を確認できたり、家財保険の手配をしてもらえるのはありがたかった。

efficace

FOI BOM E OPORTUNO.

Tres pro , malgre une erreur de mail au premier contact

quick response. detailed answers.

Lodgis was a perfect agent to me, respond immediately, and gave me very qualitive services. The only reason I dont give a 5/5 is because after the booking I contacted them for a potential problem I may had but they never replied, luckily all went well.

clara,me parece un poco altos los costos de intermediación, los servicios son buenos, claros y profesionales

very satisfactory, although the agency was unable to contact the landlord's representatives on our arrival.

Tres bien et discrète

Molto buono grazie alla vs agente Manuela Falletta

La relation avec l'agence a été bonne, notre conseillère s'est montrée efficace et à notre écoute.

efficace

Very helpful initially, but I found it a little strange that there was no follow-up whatsoever after the contract was signed.

特に問題なく対応していただきました。

非常に誠意ある対応だった．一部不明瞭になる点があったが，１日以内に解決された，

A bit slow at times.

日本人にスタッフがいて安心して利用出来ました。 オープンバレエスタジオで、多分日本人スタッフのあけみさんだと思うのですが、私達親子は、フランス語が全くわからないので、お世話になりました。ありがとうございました。もし違ってたらごめんなさい。

細かなことを日本語で聞けて気持ちが楽でした。

Toujours gentilment.

très bien

もう少しレスポンスが早いとうれしかった。

It's OK, but answers could be a little faster.

Bonne

All was very good except sometimes before I went I received messages that I did not know why. One example is that a after sending my arrival information I was asked again.

Agenzia seria con personale disponibile, unica pecca un po' le tempistiche...

Satisfactory response time. Professional.

Bonne.

Ottimo servizio. Professionale e sicuro per chi necessita una casa all'estero. Fondamentale il supporto in più lingue!

Sehr gut, viel Kontakt alles abgeklärt das einzige was gestört hat sind die automatischen E-mails die versendet wurden obwohl alles geklärt war wurde trotzdem ein Verwarnung gesendet die wieder für unklarbarkeit gesorgt hat.

+ disponibilité du gestionnaire - montant des frais d'agence

Tres bien sauf l'anglais dont on n'avait pas besoin parce qu'on parle francais et avec l'anglais j'avais des problemes.

Very good and promt! However I was not informed about the cleaning fee!

good

Pleasant staff. But were pushy at times with the apartment.

日本人スタッフの方はとても頼りになりました。

alta la quota richiesta per il servizio, rispetto alle altre agenzie consultate, buona la disponibilità e la serietà. Molto gentile e paziente Sara.

ci sono stati problemi con la firma elettronica del contratto ma l'agente de camillis ha seguito giornalmente la pratica

Die Agentur könnte auch mit etwas weniger Bürokratismus gut auskommen