Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13710 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Very good
4/5

Adeguata professionalità.

Very good
4/5

Mme Prieur was very helpful and patient.

Very good
4/5

適切な助言と、システム化された手続きで、とても楽によい物件を利用できました。ぜひまた次回もお願いしたいと思います。

Very good
4/5

Good

Very good
4/5

In the begining it was hard to join them, but after all went good!

Very good
4/5

Je suis très content. Le site internet est bien fait, le service est bien organisé. Seul la procédure concernant garantie / garant n\'était pas du tout transparente. A part le fait que les exigences me paraissaient éxagérées, il serait au moins utile d\'expliquer les critères (surtout pour les clients qui viennent de l\'étranger).

Very good
4/5

Documentations et suivi de dossier très proactifs

Very good
4/5

Le temps d\'attente sur telephone est toujours important, par contre les agents sont professionels et aimables

Very good
4/5

Good

Very good
4/5

Lodgis is one of the better agencies working in Paris, but it can sometimes be difficult to communicate with them. On this instance, there were no problems.

Very good
4/5

I was a little confused at first (make sure to fill out your insurance!), but then it all went smoothly.

Very good
4/5

As we rented the appartment before we came to Paris and therefore had not seen it beforehand, it was reassuring to be renting through an agency. It made us feel more safe in regards of transferring money etc. and everything worked out well when we came to Paris.

Very good
4/5

すぐに対応をしていただき、安心できます。

Very good
4/5

pas mal

Very good
4/5

It was god

Very good
4/5

Akemi was a pleasure to work with and very efficient.

Very good
4/5

分からないことや、お願い、確認もきちんとしてくれました。

Very good
4/5

Agency has always supported for all my queries in time.

Very good
4/5

Occasional difficulty getting through on the phone

Very good
4/5

Très bonne. Agence attentive au client.

Very good
4/5

Très efficace, ce qui est appréciable; parfois un peu trop réactive à nos retard de réponses

Very good
4/5

Lodgis has been very helpful in finding an apartment for our stay, but more information regarding the requirements for signing a lease could have been provided in advance to expediate the process, such as insurance requirements/price, guarantor documents, and all other documents necessary for the lease. Alaine Batteux was especially helpful recommending apartments and was very quick to reply to any questions we had. We truly appreciated her help in this stressful process.

Very good
4/5

迅速に対応していただけました。

Very good
4/5

Bien

Very good
4/5

I don\'t regret that I rent the apartment trough lodgis. The responses and the support service were very professional.

Very good
4/5

ASSEZ BONNE

Very good
4/5

物件を選ぶのに色々考えてくださり、感謝しています。本当にありがとうございました。

Very good
4/5

Tres professionnelle. Le personnel est tres reactif.

Very good
4/5

Démarches faciles à réaliser.

Very good
4/5

Risposte puntuali ed esaustive.

Very good
4/5

Honest and efficient.

Very good
4/5

Bien satisfaisante. Notre correspondante pouvait être jointe assez rapidement et fut bien réactive

Very good
4/5

Agence sérieuse, conseillers attentifs aux questions et aux besoins du locataire.

Very good
4/5

chiara, completa e veritiera la descrizione dell\'appartamento . Lungo iter per concludere il contratto

Very good
4/5

対応が早くスムースでしたが、保険については全て英語の文面でしたのでとても面倒でした。保険加入が義務付けられているのであれば、日本語で簡単に加入できるものが用意されていれば時間の短縮にもなるし安心できると思いました。

Very good
4/5

No problems with Agency, everything in regards to the process went well. Agents were helpful.

Very good
4/5

For the most part, my experience with Lodgis was fine. I had some difficulty though getting to someone to help me with a problem opening a link to purchase the renter insurance. This look a couple weeks. Nonetheless, I would definitely use Lodgis again.

Very good
4/5

La relación fue buena y ademas se agradece que el personal hable varios idiomas. La única pega es que no son muy rápidos contestando a los Correos electrónicos.

Very good
4/5

agenzia professionale.

Very good
4/5

Dommage qu\'il faille tout faire avec internet. Problème pour ceux qui ne maitrisent pas très bien l\'outil. Sinon, site facile d\'accès, agréable à consulter et donnnant de bons renseignements.

Very good
4/5

Ce n\'est pas la première fois que je fais appel à Lodgis pour une location et l\'efficacité a toujours été au RDV. De plus, quelque soit la langue que vous parlez il y aura toujours une interlocutrice pour vous comprendre et vous répondre.

Very good
4/5

Pas de commentaires particuliers. Je n\'ai même pas besoin d\'être en contact avec l\'agence, c\'est un \"+\" pour moi.

Very good
4/5

迅速、丁寧に対応して頂いた。 住宅保険の契約の手続きに関して判りやすい 日本語の説明等のページを作製した欲しい。

Very good
4/5

disponibili

Very good
4/5

Helpful, efficient and also charming. Spoke to Yun-Hsia who was extremely helpful and organised.

Very good
4/5

Quick responses and clear communication.

Very good
4/5

Great support in a short time. Customer service is good.

Very good
4/5

Relacion correcta con la agencia.

Very good
4/5

L\'agenzia si è dimostrata professionale e attenta alle nostre esigenze (forse un pelino cara) fino al momento della prenotazione dopo resta il contatto con il proprietario che se non si ha la conoscenza di un po\' d\'inglese potrebbe creare difficoltà ma facilmente superabili con l\'aiuto di un piccolo dizionario. Se dovessi ritornare a Parigi sceglierei la medesima soluzione.

Very good
4/5

Oportuna y coordinada

Very good
4/5

Agency responded to all our queries in good time.


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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