Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13758 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Good
3/5

Lodgis were useful

Excellent
5/5

Great experience, quick and helpful replies!

Very good
4/5

Belle efficacité de l'agence

Excellent
5/5

l

Excellent
5/5

Ha sido muy sencillo realizar el alquiler del apartamento

Very good
4/5

The "monthly charges" should be included on the monthly price that appears in the website when browsing for apartments. It does not make any sense to separate the monthly charges from the monthly price because you will charge for it anyway. It is just misleading and I think you do it because it makes the user think the price of the rental is lower than it actually is and its wrong to do that.

Excellent
5/5

Worked with Klara Lebedeva... she was helpful

Excellent
5/5

Équipe très réactive, comprehensive et sympathique !

Excellent
5/5

Nous sommes très satisfaits de la prestation de Lodgis. Mr Ehahoun en charge de notre dossier nous a accompagné de façon très professionnelle. Il a parfaitement intégré nos demandes et nous a proposé des offres de logement en adéquation. Nous sommes impatients d’arriver et de nous installer dans l’appartement !

Very good
4/5

It was very helpful to have a dedicated manager who helps you with the search. The total costs renting the apartment are really transparent and keep growing the further you get in the renting process. Also the costs stated in the ad differ from the ones on the offer. Both points cause inconviences and lower the trust.

Excellent
5/5

All fine

Excellent
5/5

Very helpful and prompt assistance.

Very good
4/5

I like that I get to meet the owner. This is the best way because the lessee will also see if he/she has the initial rapport with the lessor.

Excellent
5/5

Très bien

Excellent
5/5

Very helpful and service was fast

Excellent
5/5

Good !

Excellent
5/5

Fast return from the agent

Excellent
5/5

Très bien

Excellent
5/5

Excellent service

Very good
4/5

Very good

Excellent
5/5

Très bonne disponibilité et réactivité de ma conseillère

Excellent
5/5

Accueil chaleureux et réponse très rapide aux mails.

Excellent
5/5

Excellent thank you!

Excellent
5/5

Super bon services

Excellent
5/5

Thank you

Excellent
5/5

very good communication and quick responses, the best apartment rental website I found in Paris!

Very good
4/5

Très bien

Excellent
5/5

Perfect!!

Excellent
5/5

My counselor was helpful and in touch continuously to clear any doubts we have had.

Very good
4/5

So far it's been fine but the test will come when I leave the apartment. Paris real estate agents are notorious for not paying back the security deposit.

Very good
4/5

:+1:

Excellent
5/5

Thank to Mme Lofaro

Excellent
5/5

They have been really helpful and fast.

Excellent
5/5

Merci!

Excellent
5/5

RAS

Excellent
5/5

Rapidité, efficacité et clarté !! Merci pour le service 5* !!

Very good
4/5

n/a

Excellent
5/5

The agency representative is simply wonderful. Very helpful and very attentive.

Excellent
5/5

Excellente prestation, conseillère réactive et à l'écoute

Excellent
5/5

Contact was great, but my advisor seemed to miss a lot of things that I was asking about. He did keep me informed during the process, but I had to ask many times before he finally reassured us that all the documents were in order and that he was just waiting for the landlord's response. There was a lot of miscommunication when it came to documents, the link seemed not to work because my advisor did not receive some of the documents I sent. Even though it was hard, I would use Lodgis again (this is my second time renting through them) and I would recommend it. The apartments are great and landlords reliable.

Excellent
5/5

Thank you!

Excellent
5/5

Merci pour l'aide

Excellent
5/5

very fast and comfoirtable

Excellent
5/5

Started off slow, however, Manuela really did assist me greatly and managed to do everything amazingly.

Excellent
5/5

This is the second time I've used Lodgis after amazing customer service from my first encounter. Walquiria (the agent) as always, delivered a world class service in a simplistic and approachable manner.

Excellent
5/5

TB

Excellent
5/5

Thank you for helping to find an apartment in Paris at shortest time!

Excellent
5/5

Un service impeccable. J'ai trouvé un bon logement dans un bref délai, graçe à leur disponibilité.

Very good
4/5

Very helpful. Quick response rate.

Excellent
5/5

Excellente réactivité de Madame Hirano, bonne communication, très bon relationnel et à l'écoute. J'ai été ravie du service et recommenderai l'agence sans hésiter.

Excellent
5/5

Notre conseillère était vraiment disponible pour nous, nous a guidé dans toutes les démarches nécessaires. Un grand merci à elle.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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