Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13758 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Excellent
5/5

Always quick response. Right on time for check in and check out. Perfect.

Very good
4/5

Très bonne relation avec l'agent qui s'est occupé du bien. Très à l'écoute et je l'en remercie. Par contre pour le dernier paiement, je n'avais pas de confirmation de sa part, c'est moi qui est fait la démarche. Mais sinon c'est Ok

Excellent
5/5

We worked with Akemi Hirano. She was five star all the way. Akemi was totally professional answering every email and phone call. We live in Hawaii on the island of Maui and she was always available even with our 12 hour time difference. We had very specific needs for our two month stay in Paris. She never gave up and on her own worked with the owner of the apartment we ended up with so that we could get the deal done. Thom and Marie Maui, Hawaii

Excellent
5/5

ME DIO GUSTO ALQUILAR CON LODGIS... MUY BUEN PRECIO...

Excellent
5/5

the staffs are very kind and helpful, lodgis helps me a lot when I search for an appartment in Paris.

Excellent
5/5

Merci pour votre amabilité et rapidité !

Excellent
5/5

Easy to use website to locate a property, followed up by a prompt contact by the Agency and smooth process to go through the booking process. Very happy indeed, and looking forward to moving in!! Manuela was very helpful and patient with all my queries

Excellent
5/5

Thank you Aline for your patience and quick response. Like to take your support again.

Excellent
5/5

Walquiria was excellent and very professional

Excellent
5/5

こちらの 「わがまま ならびに 度重なる方針変更」に 根気よくお付き合いいただきありがとうございました.

Good
3/5

The agent was very nice however slow to respond. also, given that my landlord does not speak any english, I expected a little bit more support in the interaction with him.

Very good
4/5

Thanks Anna for her coordination.

Excellent
5/5

Très bon contact, conseiller très réactif. C'était une réservation en urgence et le conseiller a tout mis en oeuvre pour nous aider. Tout se fait par mail et internet, très pratique.

Excellent
5/5

Bonne communication

Excellent
5/5

極めて迅速かつ的確な対応をして頂きスムースに希望の宿泊先をとることが出来ました。又機会があればお世話になりたいと思います。

Excellent
5/5

とても誠意ある応対をしていただいて、満足しています。

Excellent
5/5

The agency staff were efficient, clear, pleasant & helpful to deal with & we were happy with their service.

Excellent
5/5

sempre efficienti

Very good
4/5

Good communication

Excellent
5/5

Irene has been excellent!

Very good
4/5

Les collaborateurs de l'agence sont efficaces et sympathiques

Not bad
2/5

The frequency of emails we got was once a day and we really did not like our agent's attitude. Im sure this is a good company but I would not like to work with that certain agent again

Excellent
5/5

Trés réactif et au service du client

Excellent
5/5

とても親切、丁寧です。対応も早いです。

Very good
4/5

特に問題なく,普通に良かったです。

Excellent
5/5

3 mots: écoute, réactivité et efficacité

Excellent
5/5

J'étais très contente. Merci beaucoup.

Excellent
5/5

Julien Choueiry was very helpful in our booking arrangements! He quickly responded to questions and was very informative.

Excellent
5/5

La relation avec votre agence est excellente. Je considère que M. Tomotsugu Tamura, mon conseiller réservations est très efficace et aimable.

Excellent
5/5

un grand coup de chapeau pour leur professionnalisme.

Excellent
5/5

Relation efficace, très réactive et toujours sympathique. Bravo Offres proposées adaptées au besoin exprimé. Procédures simples et sécurisées

Very good
4/5

The payment options and insurance are hard to navigate.

Excellent
5/5

Rien à redire. Rapidité et efficacité.

Excellent
5/5

echange bien.service de la navette excellent.

Very good
4/5

smoothな手続きができて感謝しています。ありがとうございました。

Excellent
5/5

Prático e eficiente

Excellent
5/5

Gute Beratung und Hilfe

Excellent
5/5

rapide, efficace.

Very good
4/5

la relation avec l'agence était correcte. Sauf que ,pour l'assurance, il n'est pas évident, pour un étranger de pouvoir régler ça, à partir de l'étranger.pour nous ,la propriétaire s'en est chargée,et nous la remerçions.

Very good
4/5

We were overall very happy with our agent (5/5), Ms Marianna Le Corre. She was ALWAYS very professional, very hands-on and well informed about the official procedures, and we also highly appreciated that she was highly responsive and very efficient at all stages of organising our rental contract. We wish her all the very best personally and professionally. Regarding the agency itself, we really liked that you accpet bitcoins - very progressive move! And we appreciated that your agency fees were the lowest we could find on the internet, especially given the high quality service we received. So, thank you for that :) However, there were a couple of issues that were somewhat inconvenient, and we recommend that something be done about it to make it easier for other customers from non-French speaking countries. For instance, the Surety document had to be copied in handwriting in its entirety by our non-French-speaking guarantors and they found it very difficult. Moreover, the English translation of the rental contract had large untranslated sections still in French. Overall, we were very happy with your services and recommend Lodgis and especially our agent Ms Le Corre definitely to everyone! Merçi! :)

Excellent
5/5

Excelente !!!

Excellent
5/5

Rapides, sérieux, efficaces. J'ai loué avec vous trois fois, complètement satisfait. Bien cordialement.

Excellent
5/5

Excellente qualité de service

Excellent
5/5

Trés professionnel et super vite avec des réponses.

Excellent
5/5

Accueil et suivi de très haut niveau : efficacité et courtoisie. Je suis très satisfait. Bravo, vous êtes bien meilleurs que vos concurrents comme Paris Attitude par exemple !

Excellent
5/5

Servizio efficiente.

Excellent
5/5

Bonjour, nous sommes vraiment impressionné des bons contacts que nous avons échangés avec M. Choueiry. Il a démontré une très grande gentillesse, patience dans nos échanges et nous a bien informé dans des délais assez rapides. Je le conseillerai à d'autres ami(e)s. Merci M. Choueiry.

Very good
4/5

L'acces de code pour contrat etait pleine des problemes, et les dates etaitent pas correct pour le plupart sur le website. Mais, nous aimons Lodgis, tres agreeable. Prof. Mark Keane

Excellent
5/5

Mme. Brandao-Brault treated me very well and I was very happy with the service of the agency! Thank you!

Excellent
5/5

Relation très cordiale. Disponibilité et amabilité de la conseillère.

Excellent
5/5

Quick and prompt service. All questions answered.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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