Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13758 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Very good
4/5

It was a challenge to acquire an apartment because the properties moved quickly. The time difference made it challenging to hear back promptly from my leasing agent, though our contact was pleasant.

Very good
4/5

Apesar de compreender o Francês, me senti muito mais segura em poder negociar em Português. Também gostei do apartamento e do custo das taxas. O único problema é que eu solicitei um apartamento e a conselheira alugou outro, mais caro que o que eu havia pedido. Não achei esta atitude honesta. Por sorte, resolvi ficar com o apartamento "errado", mas não gostei da atitude.

Very good
4/5

分かりやすい対応でした。ただし、前の所も入居後に問題がありましたので、サポート等頂けると助かります。

Very good
4/5

Manuella FALLETA était disponible et à notre écoute. Nous avons vraiment apprécié son suivi de notre dossier !

Very good
4/5

Une conseillère très occupée et qui après chaque refus d'appart n'a pas cherché à m'en trouver un autre alors que je lui avais dit que j'étais dans l'urgence et que je souhaitais vraiment louer quelque chose

Very good
4/5

She is patient and nice but there is a minor mistake in making an overstated amount. Luckily I have discovered the mistakes and she has apologised about the mistakes and immediately corrected it. She is a trustful and responsible agent.

Very good
4/5

It was ok, but I had used a different agency before, also for a long-term assignment in Paris, and the service was definitely better and more customer oriented. With Lodgis you get all the contact and more until you sign the contract, but after that, you are left on your own more or less. As I said, it was ok, but the agency could do better to serve their clients also after contract signing.

Very good
4/5

AGENCE TRES REACTIVE.

Very good
4/5

Sim.Tudo tranquilo. Como nao tive nenhum problema com o apartamento e a locacao utilizei a Agencia apenas para a locacao.

Very good
4/5

la relation avec votre Conseiller réservation est bonne. Ce qui cloche, c'est ce qui paraît sur votre site internet où il s'avère que plusieurs logements y figurent alors qu'ils ne sont plus disponibles, malgré ce qui est indiqué sur le site.

Very good
4/5

Communication was easy and they were helpful

Very good
4/5

Réactif et efficace.

Very good
4/5

Immer sehr schnell und zeitnah geantwortet; deutsch/englisch einwandfrei. richtig gut!

Very good
4/5

Les communications avec l'agence sont très rapides et les conseillers sont toujours à l'écoute et disponibles.

Very good
4/5

PARFOIS C'ÉTAIT UN PEU LENT À REPONDRE, MAIS L'ATTENTION ÉTAIT TRÈS GENTIL

Very good
4/5

とても親切でした。

Very good
4/5

Todo correcto

Very good
4/5

El consejero asignado para la búsqueda del apartamento: D. Julien Choueiry ha informado en todo momento y respondido rápidamente a nuestras dudas de forma cordial y sobre todo eficiente.

Very good
4/5

Reply within a reasonable amount of time and very responsible!

Very good
4/5

More follow-up on updated information would be appreciated.

Very good
4/5

Good friendly contact. Always reachable.

Very good
4/5

fluide communication, le seul commentaire que je peux faire concerne un peu de lenteur au niveaux des feed back sur les appartements pre sélectionnés, qui peut prendre 3 ou 4 jours et donc perdre l opportunité de louer et visiter l apartement de mon choix

Very good
4/5

Pas toujours facile si on veut les avoir au telephone. Mais le choix des apparts est très large. Suivi sérieux. A recommander

Very good
4/5

Service rapide et efficace. Honoraires un peu chers mais je la recommande.

Very good
4/5

Assez bon car ils ont ete flexible avec mes problemes de paiement par internet. Toujours a l'ecoute said one good he n ai pas reussi a las joindre de la journee ce qui a ete un probleme au debut

Very good
4/5

鍵の引き渡しなど融通をきかせてくれました。 ただ入室時、キッチンの排水溝に果物のたねや皮などの生ゴミが置き去りになっていたことがとても残念でした。

Very good
4/5

Tout s'est bien passé lors de la conclusion de la location par mail.Nous n'avons eu de contact direct qu'avec le représentant du propriétaire qui s'est montré très disponible et réactif.

Very good
4/5

Eu gostei que o consultor estava sempre solicito e respondia minhas mensagens e duvidas rapidamente, porem eu gostaria de ter visitado o apartamento que aluguei e outros antes de ter tomado minha decisao, mesmo depois de ter assinado o contrato nao consegui visita-lo e achei que isso dificultou bastante pra mim, afinal é bastante dinheiro que inventimos a longo prazo e que eu nem mesmo pude ver pessoalmente o imovel, é dificil ter pespectiva apenas por fotos

Very good
4/5

L'agence est très sympa et serviable.

Very good
4/5

親切でした

Very good
4/5

Responses after initial inquiries were rather slow, but afterward Valeria really pulled together and provided on-the-clock responses and great service. Thanks again!

Very good
4/5

物件の空き情報がもっと明確だと助かります。 物件の写真は多くて参考になりました。

Very good
4/5

Yes and no answers to last questions were useless. " would you recommend apartment?" answer is both yes and no. It was cheap and well located , but it was too dirty to fully endorse.

Very good
4/5

Very helpful. My one suggestion would be to tell customers the agency fee before they sign the lease. Thanks.

Very good
4/5

Abundance choices and nice, friendly agent.

Very good
4/5

Rien de particuliers à signaler

Very good
4/5

有任何疑問,建議在訂房前與仲介聯繫確認 能很快得到回覆

Very good
4/5

I was pleased with the service that both Manuela Falletta and Robin Haack provided. The only point I would recommend to work on is to find a way to keep the availability dates more up to date. I do understand that it is not simple since the actual tenants can choose to extend the lease or not. Anyway, Lodgis makes it possible to efficiently find a place to stay in Paris at a reasonable fee (I know agencies who charge the triple for the same service).

Very good
4/5

I inspired by the prompt and professional services by the staff of Lodgis agency and now is expecting at check in the same conditions of the apartment as it is in photographs.

Very good
4/5

Sehr schnell und freundlich beraten. Erstkontakt per Telefon ist sehr sympathisch. Nicht alle Übersetzungen in Deutsch korrekt. Vertrag in Deutsch wünschenswert

Very good
4/5

Très bonne relation avec l'agent qui s'est occupé du bien. Très à l'écoute et je l'en remercie. Par contre pour le dernier paiement, je n'avais pas de confirmation de sa part, c'est moi qui est fait la démarche. Mais sinon c'est Ok

Very good
4/5

Thanks Anna for her coordination.

Very good
4/5

Good communication

Very good
4/5

Les collaborateurs de l'agence sont efficaces et sympathiques

Very good
4/5

特に問題なく,普通に良かったです。

Very good
4/5

The payment options and insurance are hard to navigate.

Very good
4/5

smoothな手続きができて感謝しています。ありがとうございました。

Very good
4/5

la relation avec l'agence était correcte. Sauf que ,pour l'assurance, il n'est pas évident, pour un étranger de pouvoir régler ça, à partir de l'étranger.pour nous ,la propriétaire s'en est chargée,et nous la remerçions.

Very good
4/5

We were overall very happy with our agent (5/5), Ms Marianna Le Corre. She was ALWAYS very professional, very hands-on and well informed about the official procedures, and we also highly appreciated that she was highly responsive and very efficient at all stages of organising our rental contract. We wish her all the very best personally and professionally. Regarding the agency itself, we really liked that you accpet bitcoins - very progressive move! And we appreciated that your agency fees were the lowest we could find on the internet, especially given the high quality service we received. So, thank you for that :) However, there were a couple of issues that were somewhat inconvenient, and we recommend that something be done about it to make it easier for other customers from non-French speaking countries. For instance, the Surety document had to be copied in handwriting in its entirety by our non-French-speaking guarantors and they found it very difficult. Moreover, the English translation of the rental contract had large untranslated sections still in French. Overall, we were very happy with your services and recommend Lodgis and especially our agent Ms Le Corre definitely to everyone! Merçi! :)

Very good
4/5

L'acces de code pour contrat etait pleine des problemes, et les dates etaitent pas correct pour le plupart sur le website. Mais, nous aimons Lodgis, tres agreeable. Prof. Mark Keane

Very good
4/5

Well responded for all queries


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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