Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13758 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Very good
4/5

excellent

Very good
4/5

Relance nécessaire au début mais bonne réactivité et bon suivi ensuite.

Very good
4/5

très bien à l\'arrivée mais injoignable le dimanche

Very good
4/5

日本語で手続きができたので安心でした。

Very good
4/5

The agency competently brokered the arrangement.

Very good
4/5

Efficace dans les reponses mails: reponses rapides

Very good
4/5

Good and fair contact with LODGIS, responded promptly.

Very good
4/5

Logement très chaleureux, propriétaire très sympathique et l\'agence a été très présente pour finaliser l\'opération.

Very good
4/5

Being provided good support on time. (Thank you, Toyoko-san) 初めての利用でしたが、心配なく利用できました。

Very good
4/5

tres bien

Very good
4/5

Thank you for helping us to find a flat and you do hard job thank you

Very good
4/5

You could have been more helpful in the beginning

Very good
4/5

Efficace et è l\'écoute de nos besoins.

Very good
4/5

Réponse assez rapide, mise en place des paiements de manière simple et efficace. Permets de louer un logement sans avoir à se déplacer pour des visite ou autre, ce qui est un vrai plus. En revanche un photo ou deux en plus de l\'appartement seraient les bienvenues pour rassurer le client.

Very good
4/5

対応は素早いです。でもほとんど自分でやらなければいけないので、英語が無理な方はここのサイトからお部屋を借りることをオススメしません。

Very good
4/5

The agency provided me a good service.

Very good
4/5

The agency was professional and efficient. The agent I was assigned to was not always easy to get hold of to answer questions. Communicating via email in English was also a little slow due to mistranslations/misunderstandings. But overall everything worked well.

Very good
4/5

The agency was pretty good. The only issue was I was not very sure if they contact all the landlords when I gave them a list of of say 10 apartments that I would like to check... They told me only one was available, but then when I insisted we found out that say another apartment was also available.

Very good
4/5

все в порядке

Very good
4/5

Bien.

Very good
4/5

Il est vrai que les frais d agences sont un peu cher mais vu la qualite de. Service je suis prete a payer ce qu il faut

Very good
4/5

Mme TOYOKO est superbe! Elle nous a bcp aidés et elle était très coopérative. Mais je propose à l\'Agence qu\'il faut avoir plus de proposition à présenter et être un peu plus rapide.

Very good
4/5

communication via internet aucuns soucis

Very good
4/5

Pratique, efficace et satisfaisante.

Very good
4/5

Confiável.

Very good
4/5

The online system is professional. Even a foreigner who is not familiar with the complicated apartment renting procedure could follow the steps the agency designed and get the apartment rented and the contract signed very easily.

Very good
4/5

Buono.

Very good
4/5

No hubo inconvenientes

Very good
4/5

Agence réactive lorsque disponible.

Very good
4/5

A veces contactar por teléfono con la persona encargada de nuestro alquiler fue difícil. Por lo demás bien.

Very good
4/5

Même si ce n\'est pas moi qui ait eu directement relation avec Lodgis et ses interlocuteurs, la personne qui a été en relation avec lodgis a été satisfaite du dialogue et du service.

Very good
4/5

Pas de probleme particulier cette fois-ci, la procedure a ete simplifiee.

Very good
4/5

Not much contact but what there was we regarded as good

Very good
4/5

Agency very good with emails; You will get email response within 1 day

Very good
4/5

After some initial hicups managed the transaction swiftly and efficiently.

Very good
4/5

Démarches un peu fastidieuses au départ. Retour d\'appels un peu lents. Très professionnel. Bon service dans l\'ensemble.

Very good
4/5

Communication avec agence facile (mails, téléphone),

Very good
4/5

海外はおろか、日本でのアパート物件探しでさえ苦労する時勢ですが、外国の住宅事情がまったくわからない私にも、親切に対応、説明して頂き感謝しています。機会があれば、是非また御社様を利用させて頂きたいと思います。

Very good
4/5

Very pleasant lady, although it worked better after calling that communicating by emails.

Very good
4/5

The relationship with Lodgis was very good, although they took some time to answer questions when we started to search for apartments. Other than that, everything turned out well.

Very good
4/5

echanges tres rapide comme d\'habitude et tout réalisé tres vite.

Very good
4/5

Tjs à l\'écoute et assez réactive, bon contact, agréable !

Very good
4/5

Very quick, professional and effective. Don\'t give a 5 just because the fee was too high, in my opinion (almost 25% of total price I paid)

Very good
4/5

It was fine. No problems.

Very good
4/5

Eu achei que no começo a agência demorava um pouco para responder meus e-mails quando eu demonstrava interesse em algum apartamento. Mas quando nos acertamos em relação a esse apartamento o relacionamento foi bom.

Very good
4/5

物件契約の際の書類の準備に慌ててしまいました。もう少し前持って必要書類を知らせておいてくれたらよかったと思います。 それ以外は全てスムーズで良かったです。

Very good
4/5

Un peu cher

Very good
4/5

Contact with the agency was a bit slow at first, but they were then professional, answered our questions and the entire process was simple.

Very good
4/5

メイルのやり取りに時々原因不明の文字化けがあって困りましたが、きちんと連絡、対応をしてもらえました。

Very good
4/5

物件を決めようとしていた時期はなかなかいい返信がなかった気がして本当に借りれるのか不安がありましたが、物件をこちらがはっきり決め、思い切って電話をしてからは、返信も早く、スムーズに契約へ進み、TOYOKOさんは、物件に直接関わること以外にも私がいろいろ質問してしまっても、快く教えて下さいました。

Very good
4/5

メールでの問い合わせにもすぐに対応して頂きとても感謝しています。 ありがとうございました。


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

bubble-speech-1

8 languages
spoken

hands-1

Personalised
advice and support