Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13758 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Very good
4/5

Fine. Very straightforward and prompt.

Very good
4/5

問い合わせに対する反応が迅速で、返答が適確だという印象を受けた。

Very good
4/5

Instant, helpful and patient responses. Some of our questions could not always be immediately answered in the detail and accuracy as expected, but this might relate to the high number of customers to interact with.

Very good
4/5

Our fifth time booking through Lodgis and very satisfactory once again.

Very good
4/5

lodgis was very thorough, and we were able to comply with all the requirements due to good directions. fee was very high.

Very good
4/5

Der Kontakt mit der Agentur war sehr professionel. Der Aufwand für Mietvertrag, Anzahlung und Versicherung ist im Vergleich mit anderen Ländern sehr gross.

Very good
4/5

localisation parfaite

Very good
4/5

They helped us very well.

Very good
4/5

Réponses rapides et efficaces.

Very good
4/5

The agency provides a good service. There was a bit of confusion about the insurance required but everything went fine.

Very good
4/5

Lodgisへの申し込み、契約、支払い等の流れはいたってスムーズでした。家主への前金の支払い、保険契約はこちらで直接やる必要があるなど、ホテルを利用するよりは手続きが煩雑で、最初は不安がありましたが何とかなりました。家主への支払いには銀行から海外送金しましたが、Paypalなどの利用も可能です。

Very good
4/5

Muy bien.

Very good
4/5

El apatamento es precioso,muy limpio y en perfectas condiciones,muy centrico, con todos los servicios necesarios de supermercado,lavanderia,metro muy cerca.Tal como se muestra en las fotos, sin sorpresas;con suficiente espacio para dos personas y en nuestro caso para un perro mediano, está completamente equipado La dueña del piso es una señora muy agradable y muy atenta y en lo que se refiere a la agencia de alquiler nos encontraron apartamento bastante rapido y la señorita que nos atendio Mme Taillardat muy gentil, habla español: Por ultimo decir que qnte cuqlquier problema, la señora que se encuentra en la porteria, Dina, muy atenta y muy amable y tambien habla varios idiomas.

Very good
4/5

Efficace

Very good
4/5

細かい質問にも対応していただけた。

Very good
4/5

Efficace

Very good
4/5

response is fast, and pretty helpful. If the same agent that made contact with me was here during the hand over would have been nicer.

Very good
4/5

good

Very good
4/5

Muy buena.

Very good
4/5

管理人も親切。

Very good
4/5

Very helpful via email

Very good
4/5

The agency was very good in communicating with us and helping us to secure the necessary insurance and agreements.

Very good
4/5

日本語で対応頂けたのは最高でした。

Very good
4/5

As reservation was made last minute, had the impression that the agent tried her best to close the deal.

Very good
4/5

The agency stuff is very professional and safe.

Very good
4/5

Professionali, disponibili e cortesi.

Very good
4/5

Response was prompt.

Very good
4/5

Nice people, easy to deal with. Responsible.

Very good
4/5

Finding an apartment in a city in a different country is not an easy task. My experience was not without complications. However, once I started working with Virginia Borderieux, I started feeling more comfortable and the process became smoother. She was very quick to answer my questions, and emailed me back as soon as possible. She was attentive and worked very hard to get me the apartment that I wanted.

Very good
4/5

La tramitation pour confirmer la réservation est un peut longue. Très bien pour Virginia.

Very good
4/5

très bonne accueil

Very good
4/5

Through email

Very good
4/5

the agent was very helpful

Very good
4/5

l'agence a été réactive et agréable ! parfait !

Very good
4/5

It was ok.

Very good
4/5

As in almost every case, my contact with Lodgis was efficient and friendly.

Very good
4/5

Excellent

Very good
4/5

todo bien, lo unico es que hay que rellenar y mandar muchos impresos

Very good
4/5

easy and comfortable.

Very good
4/5

Il personale dell'agenzia si è dimostrato cordiale ed efficiente.

Very good
4/5

Efficace, trés réactive à répondre par mail, mais difficile d'avoir le conseiller directement au téléphone.

Very good
4/5

difficile d'accéder par téléphone à nos interlocuteurs lodgis, toujours occupés ......mais efficaces

Very good
4/5

L'agence a toujours su me proposer des logements correspondant à mes critères, répondant toujours à mes requêtes et à mes questions concernant les quartiers... Cependant il était parfois difficile de les joindre au téléphone lorsque souhaité.

Very good
4/5

simple, rapide, cordial et proffessionnel

Very good
4/5

molto efficienti e in grado di gestire eventuali difficolta' del cliente.Forse un po' cari per il servizio. tutto sommato li consiglio perche' molto efficienti.

Very good
4/5

Très bien et très efficace. C'était la 2e fois que nous faisions affaire avec lodgis et c'est toujours fiable et surtout les appartements sont très propres. Agence fiable. Nous allons sûrement faire appel à nouveau.

Very good
4/5

Competent and professional.

Very good
4/5

it took time to reach an agreement on the conditions; otherwise the person was professional and courteous.

Very good
4/5

Nous avons eu une très bonne relation, même, si nous avons eu à nous déplacer pour procéder aux virements bancaires. Il serait plus simple pour nous qui sommes de l'extérieur de pouvoir procéder avec nos cartes de crédit. Outre, le déplacement et les frais engendrés par les institutions bancaires, il faut faire, également, avec le décalage horaire. Toujours un peu inquiétant quand on reçoit un courriel qui nous demande d'agir dans les x heures ... Mais, je recommanderais cette agence parce que nous n'avons eu aucune déception et que l'appartement était une copie conforme de ce que nous avions pu visualiser.

Very good
4/5

Good and efficient service – kindness could be improved.

Very good
4/5

Bonne prestation Une seule remarque, il a été difficile de comprendre qui s'occupait de mon dossier.


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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