Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13758 reviews

4.7/5
5 Stars
4 Stars
3 Stars
368
2 Stars
64
1 Stars
28
Very good
4/5

Professional and helpful staff

Very good
4/5

thanks you

Very good
4/5

Klara has been very prompt and polite. It's my first experience renting in Paris and she has helped with all of my questions. Lodgis website is also easy to use, and I like the review section from past users. More consistency in the quality of pictures across different accommodations, more virtual tours, and more images of the building from the outside would be great.

Very good
4/5

Quick and efficient.

Very good
4/5

Cette agence a su répondre à mes demande de logement de manière rapide et efficace.

Very good
4/5

Lodgis responded promptly during weekdays, but no one is available on Sundays to facilitate issues that arise, such as our difficulty contacting the landlord on move-in day (he was two hours late).

Very good
4/5

Contacts téléphoniques excellents et explications fournies satisfaisantes

Very good
4/5

Le traitement de notre dossier a été traité avec beaucoup de rapidité. Un seul bémol, nous n'avons pas eu d'information préalable pour visiter le logement.

Very good
4/5

Relation quasi uniquement en par échange de mail, difficile de les avoir au téléphone. Mise à part cela, rien à signaler

Very good
4/5

it was fine

Very good
4/5

Complicated to contact them.

Very good
4/5

Bonne expérience, Personnels disponibles et réactifs !

Very good
4/5

Merci

Very good
4/5

OK

Very good
4/5

Très efficace et rapide. Petit bémol, il est difficile de les avoir par téléphone.

Very good
4/5

Fast contact but a lot of misunderstandings and extra, unnecessary mailing

Very good
4/5

Good service

Very good
4/5

I have spoken several times with different people from the agency and all of them replied cordially and professionally

Very good
4/5

Bien

Very good
4/5

Helpful and quick to respond

Very good
4/5

Très efficace !

Very good
4/5

Efficace et concluante.

Very good
4/5

It was very helpful as a student trying to find an apartment while outside of Paris!

Very good
4/5

Very professional

Very good
4/5

Diane was very responsive and came back within 24 hours every time to let me know what apartment was available. I wish the website was up to date so that there wouldn’t be so much back and forth. Overall I recommend it.

Very good
4/5

Notre chargée de clientèle, Madame Hirano, a été très aimable et efficace. On regrette cependant que les échanges soient aussi longs et qu'il ne soit pas possible pour Lodgis de s'assurer de la disponibilité d'un appartement avant de le proposer à un potentiel locataire.

Very good
4/5

Ichrak was very friendly and supportive. Thank you very much!

Very good
4/5

Thank you for helping me rent my first apartment.

Very good
4/5

Merci pour votre flexibilité et votre confiance.

Very good
4/5

Akemi was really helpful & patient!

Very good
4/5

Ichrak etait très gentille et m'a aide beaucoup, la seule chose qui etait un peu difficile c'est quand le personne qui est en charge de ma dossier est partie. Mais ichrak m'a aidé beaucoup et pour ça je l'a remercie

Very good
4/5

Overall fine, just taken me some time to learn how it works

Very good
4/5

Available for questions

Very good
4/5

It was a great experience

Very good
4/5

Really helpful

Very good
4/5

Très agréables

Very good
4/5

Up to now, the platform has been great and the process to solicit a flat has been clear.

Very good
4/5

After calling Lodgis Paris office, the response was much faster.

Very good
4/5

Quickly answers. Thank you

Very good
4/5

rapide efficace et sympathique

Very good
4/5

Merci de votre aide.

Very good
4/5

Efficace et rapide

Very good
4/5

Je remercie énormément Madame Hirano pour sa patience et pour ses conseils.

Very good
4/5

Some times it would take them a lot of time to answer me, like a really long time. apart from that everything was perfect.

Very good
4/5

Agence fiable, bonne communication et compréhension

Very good
4/5

My relationship with Lodgis has been good, they helped me found an accommodation quite fast!

Very good
4/5

It was scary to navigate the site and the rental process as a foreigner, but my agent was helpful and it worked out in the end!

Very good
4/5

Tres efficace et rapide

Very good
4/5

Les premiers contacts ont été un peu lent mais les agents ont été très réactifs ensuite. L'agent qui nous a fait visiter était très aimable. Il a été assez simple d'avoir l'agence au téléphone et de suivre l'état de notre dossier. Je recommande.

Very good
4/5

Bonne réactivité

Very good
4/5

Simple et efficace


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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