Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

17368 reviews

4.8/5
5 Stars
4 Stars
3 Stars
432
2 Stars
71
1 Stars
32
Very good
4/5

Laborieux au début, puis ensuite, très fluide et efficace.

Very good
4/5

- my contact Mrs Iguenane was/ is very helpful and takes care of all my needs and questions. - the fee structure does not suit the rentals. I feel exploited by the amount charged just to get a (temporary) apartment. Calculating the total cost for any rental apartment gives a way higher number than just the monthly rent added up.

Very good
4/5

The agents are fairly attentive. Nobody seems to want to talk to you until a lease would be signed in a week or two. It's hard to get their attention when you're in another country. Someone responds but they don't follow through. They just want you to sign a lease right away. But once you decide on a place it's pretty straightforward. I have yet to do the walk-through inspection with a bailiff [That should be interesting!] I also haven't inspected the place myself yet so I hope it's what I can imagine from the pictures. I think my discomfort with this process so far is nothing unusual. There are a lot of different expectations from country to country. I think this agency and others like it [online] are a little easier to deal with than the regular agency shops you see on the street. One thing that is really annoying is that the customer assumes that what is displayed online is in fact, available but that is not the case about 50% of the time.

Very good
4/5

Been great but some more phone communication would be better

Very good
4/5

Good

Very good
4/5

Je recommande.

Very good
4/5

Marianne Le Corre did an amazing job. Unfortunately, Manuella Faletta just stopped contacting me at one point; I didn't receive any answers from her anymore.

Very good
4/5

Ils sont sérieux et sympathique

Very good
4/5

Super

Very good
4/5

I have been very happy with Lodgis! The only minus is because I had sent all my documents because I wanted to rent an apartment, and all of a sudden it was not available anymore.

Very good
4/5

Very efficient!

Very good
4/5

Une équipe professionnelle et réactive.

Very good
4/5

jamais joignable par téléphone, à rectifier....

Very good
4/5

Thanks, Lodgis for all your assistance and thanks to Mrs. Walquiria Brandao for all your help. Best Darrigo

Very good
4/5

ok

Very good
4/5

The process of finding a place wasn't easy, Lodgis was patient in helping to meet my needs. Thank you Lodgis!

Very good
4/5

For Americans coming to Paris, it would be nicer to fully understand why all the paper work is required. Also, to fully understand the costs up front and how they are calculated in a user friendly way.

Very good
4/5

Bonne relation avec l’agence en générale. Personnel disponible et agréable.

Very good
4/5

Good experience, after several tries managed to find an accommodation option suitable for me.

Very good
4/5

It was great once I was able to reach someone by telephone. Mme. Falletta was very helpful!

Very good
4/5

good

Very good
4/5

Very smooth process. Would recommend for short term rentals.

Very good
4/5

Très réactif

Very good
4/5

Tres bien, agents serviables et réactifs

Very good
4/5

Klara m'a vraiment aidé pour trouver un appartement qui me convient. Elle est patiente et compréhensive.

Very good
4/5

Friendly service, and Cecilia always endeavoured to answer my questions and find solutions to any concerns I had.

Very good
4/5

Relation efficace et professionnelle

Very good
4/5

Un personel prêt à aider et le processus de la recherche de location se déroule facilement.

Very good
4/5

Bonne communication, mais je crois qu'il ne s'agit pas des bonnes dates pour le bail, cf le mail de Manon Seraut datant de ce matin. Merci

Very good
4/5

I would request for consultants to reply and get back to us faster

Very good
4/5

Je suis seulement reconnaissant pour l'attention et la patience.

Very good
4/5

Everything ok.

Very good
4/5

Even if it has been very difficult the process to find a place in Paris, the agency made it the easier as possible.

Very good
4/5

As an expat, Lodgis made it possible for my partner and I to find accommodation in Paris before we moved. Very convenient!

Very good
4/5

Très bonnes relations avec Lodgis, de nombreuses propositions de logements et un accueil agréable.

Very good
4/5

As discussed with Agency, I will pay all the amounts before 1st of September.

Very good
4/5

Miss Swadhinta Boodhoo was very supportive and I am very thankful for all her work.

Very good
4/5

The customer service is poor and contacting them is difficult. They don't give response to our queries everytime and response to emails are late.

Very good
4/5

Very professional, it's the best way to find a place in Paris!

Very good
4/5

I had a very good experience with Lodgis. I just wish all the fees was included in the ads for the apartment.

Very good
4/5

The staff was very nice and helpful. But in the beginning the communication by phone was a bit difficult.

Very good
4/5

It’s a great organization.But remember began search your rental earlier.

Very good
4/5

Agence réactive et conseillers à l'écoute

Very good
4/5

A little slow on responding, but they were one of the only apartment agencies that actually responded at all to me. And I was finally able to get an apartment from the site. Thanks.

Very good
4/5

good

Very good
4/5

J'ai eu un très bon contact avec l'agence, avec des personnes à l'écoute de mes besoins et efficaces.

Very good
4/5

Fast response, however expensive.

Very good
4/5

BIEN

Very good
4/5

Well enough

Very good
4/5

Praticité, réactivité, et simplicité des démarches. Petit bémol pour l'ajout des pièces justificatives lors de la constitution du dossier.

Very good
4/5

My first experience with Lodgis was not good. The advisor would take several days to reply, and ended up ignoring me. The second time I tried using Lodgis (a month later), I was assigned a different advisor and the whole process was quick and efficient. Everything done online, and my advisor Chiara was super helpful.


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

bubble-speech-1

8 languages
spoken

hands-1

Personalised
advice and support