Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

17368 reviews

4.8/5
5 Stars
4 Stars
3 Stars
432
2 Stars
71
1 Stars
32
Very good
4/5

le seul soucis avec l'agence était le mode de payement de l'assurance.

Very good
4/5

Very friendly, quick and reliable communication. The only thing that could be improved is one should be informed whether there are other people interested in the apartment as well, in order to be able to react more quickly. Marianna Le Corre was very kind and she did more than she had to do.

Very good
4/5

c'est la premiere fois que reserve une location chez Lodgis en esperant que tous reca conforme a ce que j'ai vue sur l'annonce apres plusieurs essai de particulier a particulier et des deceptions j'ai fait cette demarche aupres de vous bonne journee

Very good
4/5

Signature du contrat rapide grâce au support informatique. Très bien!

Very good
4/5

Veloci nelle risposte e fornitura chiarimenti

Very good
4/5

Made our experience A+ Thankyou Perry & Laurie

Very good
4/5

Une bonne échange commercial.

Very good
4/5

quick and kind response!

Very good
4/5

Walquiria was a great agent - helping me find and navigate renting the apartment. Once I found a place and the landlady had agreed, I would have liked having a clearer overview of what I needed at the end. Even just an overview sheet with what I needed to provide, to save the back and forth on documents. Otherwise, Walquiria was a huge help!

Very good
4/5

Unica pecca del servizio: cercando sul sito gli appartamenti disponibili, alcuni vengono visualizzati anche se non lo sono. Per il resto: gentilezza, professionalità, velocità.

Very good
4/5

Contact facile et reactif

Very good
4/5

テロもあった中で色々とパリの近況を知らせて頂いて、助かりました。

Very good
4/5

メールではとても親切に対応していただきました。ただ、車いすの場合はもう少し情報を詳しく確認する機能があったらいいなと思います。車いすを使わない人にとってはとてもいい貸しアパートシステムだと思います。

Very good
4/5

Parfait, excellente rapidité et disponibilité par mail. Par contre, difficile voir impossible de contacter par téléphone.

Very good
4/5

The agency was helpful.

Very good
4/5

Muy buena.

Very good
4/5

L’agence a été très réactive, et efficace.

Very good
4/5

Agence très réactive !

Very good
4/5

Réactifs, agréables

Very good
4/5

Dovrebbe essere più chiaro nelle spese aggiuntive quali voci sono ricomprese e quali no

Very good
4/5

Retour très rapide et bon service à la clientèle. Petit malentendu concernant le 2e ensemble de draps, toutefois cela a été réglé rapidement.

Very good
4/5

Il y a certains éléments sur lesquels nous ne sommes pas toujours d'accord, mais les personnes sont réactives, cherchent des solutions et professionnelles dans l'ensemble.

Very good
4/5

La relacion con la agencia fue buena, en castellano que es una comodidad para mi, y contestaron rapido a mis emais.

Very good
4/5

the answers are very quick.

Very good
4/5

la relación con las referentes fue buena y agradab

Very good
4/5

It was sometimes difficult to get a quick response and understand what was happening.

Very good
4/5

Offering the service efficiently

Very good
4/5

Good service, friendly staff. Some of the questions I had where not answered but perhaps there was too much information going both ways.

Very good
4/5

You were very prompt

Very good
4/5

田村さんの対応には感謝しています。 入居当日予定していたスタッフの方が待ち合わせに来ておらず大変びっくりしました。たまたま、別のスタッフの方がいて、部屋の中にはいることができました、が将来はこういうことがないようお願いします。

Very good
4/5

Abbastanza positivo

Very good
4/5

Great they worked with us to help us get in a little early. Very pleasant and accomidating... I would suggest ... it would be helpful to provide written instructions for washer/ dryer combo, dishwasher and where to dispose of trash (Should also be in English)

Very good
4/5

みなさん優しく色々と面倒見て頂きました ありがとうございました

Very good
4/5

the contact with the agency went great and easy, cynthia was lovely and very helpful! but i have to say, i find the commission im paying for the agency is a bit high for one month.

Very good
4/5

No hubo ningún problema con la agencia.

Very good
4/5

Gentile, puntuale, simpatico.

Very good
4/5

Ci vorrebbe più velocità nel rispondere alle mail, soprattutto se i tempi sono corti (molto spesso i contatti si limitavano ad uno al giorno), e ci vorrebbe più solerzia nel contattare i proprietari

Very good
4/5

bonjour, très bon service te superbe acceuil

Very good
4/5

I was kept abreast of every step during this transaction. I appreciated that! It could have been made a little more clear about the agency fees and the payment of the 1st month's rent and security deposit. Overall a good experience.

Very good
4/5

Interlocuteurs disponibles et efficaces. Valeur ajoutée de l'agence limitée.

Very good
4/5

Buen servicio en general sin embargo, es difícil contactar al agente de ventas. Probablemente su personal sea insuficiente para atender a todas las llamadas de los clientes.

Very good
4/5

La relation par téléphone est relativement difficile. Il vaut mieux utiliser internet et les messages Emails.

Very good
4/5

Would suggest that it would be beneficial to be able to pay for the stay with a credit card through the agency.

Very good
4/5

Bon contact, réactivité. Même si l'appartement correspond en tout point à mes attentes, j'aurais aimé pouvoir le visiter avant de signer le bail (location pour 6 mois). ça m'aurait éviter un petit coup de stress avant de récupérer les clés. Mais tout est bien qui finit bien :)

Very good
4/5

豊富な物件数と見やすいサイトに惹かれて、こちらに問い合わせをさせて頂きました。その後のリスポンスも迅速で丁寧だったのが、契約の決め手になりました。価格もそう高くなく、良心的だったと思います。ありがとうございました。

Very good
4/5

Puntuale e cordiale.

Very good
4/5

Helpful agents, good online payment and contract system. the site is very informative.

Very good
4/5

Tout était parfait, la rapidité et le service

Very good
4/5

年末年始のパリ滞在、お気に入りの街に物件を借りることが出来き ました。友達2人での滞在、十分な広さ、洗濯ができ鍵も2つ借りられ、対応は速やかかつ親切でとても好印象でした。

Very good
4/5

Des agents très réactifs et professionnels. Toujours disponible pour répondre aux l'attentes de leurs clients. Mme Manuela FALLETTA m'a été d'une aide précieuse, elle répond rapidement aux questions et fournit des informations pertinentes, j'ai signé le bail en moins d'une semaine de recherche. Je la recommande vivement, ainsi que M. Stephane HEYDEN, toujours disponible et compréhensif. Je mettrai juste un bémol sur la fréquence de mise à jour du site, qui indique la disponibilité de certains appartements alors qu'ils ont déjà été loué, et sur le fait qu'il n'est nulle part indiqué que les frais de l'état des lieux sont à la charge du locataire.

Very good
4/5

Good communication.


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

bubble-speech-1

8 languages
spoken

hands-1

Personalised
advice and support