Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

17343 reviews

4.8/5
5 Stars
4 Stars
3 Stars
432
2 Stars
71
1 Stars
32
Very good
4/5

It was god

Very good
4/5

Akemi was a pleasure to work with and very efficient.

Very good
4/5

分からないことや、お願い、確認もきちんとしてくれました。

Very good
4/5

Agency has always supported for all my queries in time.

Very good
4/5

Occasional difficulty getting through on the phone

Very good
4/5

Très bonne. Agence attentive au client.

Very good
4/5

Très efficace, ce qui est appréciable; parfois un peu trop réactive à nos retard de réponses

Very good
4/5

Lodgis has been very helpful in finding an apartment for our stay, but more information regarding the requirements for signing a lease could have been provided in advance to expediate the process, such as insurance requirements/price, guarantor documents, and all other documents necessary for the lease. Alaine Batteux was especially helpful recommending apartments and was very quick to reply to any questions we had. We truly appreciated her help in this stressful process.

Very good
4/5

迅速に対応していただけました。

Very good
4/5

Bien

Very good
4/5

I don\'t regret that I rent the apartment trough lodgis. The responses and the support service were very professional.

Very good
4/5

ASSEZ BONNE

Very good
4/5

物件を選ぶのに色々考えてくださり、感謝しています。本当にありがとうございました。

Very good
4/5

Tres professionnelle. Le personnel est tres reactif.

Very good
4/5

Démarches faciles à réaliser.

Very good
4/5

Risposte puntuali ed esaustive.

Very good
4/5

Honest and efficient.

Very good
4/5

Bien satisfaisante. Notre correspondante pouvait être jointe assez rapidement et fut bien réactive

Very good
4/5

Agence sérieuse, conseillers attentifs aux questions et aux besoins du locataire.

Very good
4/5

chiara, completa e veritiera la descrizione dell\'appartamento . Lungo iter per concludere il contratto

Very good
4/5

対応が早くスムースでしたが、保険については全て英語の文面でしたのでとても面倒でした。保険加入が義務付けられているのであれば、日本語で簡単に加入できるものが用意されていれば時間の短縮にもなるし安心できると思いました。

Very good
4/5

No problems with Agency, everything in regards to the process went well. Agents were helpful.

Very good
4/5

For the most part, my experience with Lodgis was fine. I had some difficulty though getting to someone to help me with a problem opening a link to purchase the renter insurance. This look a couple weeks. Nonetheless, I would definitely use Lodgis again.

Very good
4/5

La relación fue buena y ademas se agradece que el personal hable varios idiomas. La única pega es que no son muy rápidos contestando a los Correos electrónicos.

Very good
4/5

agenzia professionale.

Very good
4/5

Dommage qu\'il faille tout faire avec internet. Problème pour ceux qui ne maitrisent pas très bien l\'outil. Sinon, site facile d\'accès, agréable à consulter et donnnant de bons renseignements.

Very good
4/5

Ce n\'est pas la première fois que je fais appel à Lodgis pour une location et l\'efficacité a toujours été au RDV. De plus, quelque soit la langue que vous parlez il y aura toujours une interlocutrice pour vous comprendre et vous répondre.

Very good
4/5

Pas de commentaires particuliers. Je n\'ai même pas besoin d\'être en contact avec l\'agence, c\'est un \"+\" pour moi.

Very good
4/5

迅速、丁寧に対応して頂いた。 住宅保険の契約の手続きに関して判りやすい 日本語の説明等のページを作製した欲しい。

Very good
4/5

disponibili

Very good
4/5

Helpful, efficient and also charming. Spoke to Yun-Hsia who was extremely helpful and organised.

Very good
4/5

Quick responses and clear communication.

Very good
4/5

Great support in a short time. Customer service is good.

Very good
4/5

Relacion correcta con la agencia.

Very good
4/5

L\'agenzia si è dimostrata professionale e attenta alle nostre esigenze (forse un pelino cara) fino al momento della prenotazione dopo resta il contatto con il proprietario che se non si ha la conoscenza di un po\' d\'inglese potrebbe creare difficoltà ma facilmente superabili con l\'aiuto di un piccolo dizionario. Se dovessi ritornare a Parigi sceglierei la medesima soluzione.

Very good
4/5

Oportuna y coordinada

Very good
4/5

Agency responded to all our queries in good time.

Very good
4/5

La Sra. O. es muy amable y muy servicial y la Sra. Maria Castaldo de Lodgis, es muy responsable y muy amable.

Very good
4/5

Efficient as always.

Very good
4/5

tutto bene

Very good
4/5

Toujours à notre écoute, et présent pour nous aider

Very good
4/5

丁寧な対応で良かったです。物件の保険については日本語表記がないので苦手な方にはちょっと苦労するかも。全体的にスムーズに利用できました。

Very good
4/5

Des fois, les communications étaient un peu difficile, mais en gros, j\'aimais Lodgis beaucoup mieux que les autres agences. Sometimes it was hard to communicate with them (seemed I wasn\'t getting an answer), but I still like them much better than any of the other agencies I dealt with.

Very good
4/5

Lodgis were very efficient

Very good
4/5

No problems, it did seem a little bureaucratic in getting the paperwork done, but it all worked out fine.

Very good
4/5

Good correspondence.

Very good
4/5

Bonne relation. Le web est très bien fait et le personnel très professionnel. Petit bémol cependant: il vaut mieux utiliser Skype que le téléphone si vous communiquez avec eux de l\'extérieur de la France.

Very good
4/5

Well although I would have liked to speak Spanish a little. But a word to the wise is sufficient. perfect!

Very good
4/5

Cela fait plusieurs fois que je requiers les services de votre agence et la majeure patie du temps, j\'ai été très satisfaite. À ce jour d\'ailleurs, je l\'ai déjà conseillé à de nombreuses personnes.

Very good
4/5

Professional and courteous. Expensive for amount of service rendered

Very good
4/5

Efficiente e celere


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

bubble-speech-1

8 languages
spoken

hands-1

Personalised
advice and support