Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

17343 reviews

4.8/5
5 Stars
4 Stars
3 Stars
432
2 Stars
71
1 Stars
32
Excellent
5/5

It was amazing!

Very good
4/5

Contact is polite but a lot seems to get lost through translation using English by email because I asked a lot of questions but didn’t get in-depth answers that fully answers my questions.

Excellent
5/5

grazie! la comunicazione è stata sempre cordiale, puntale e precisa!

Excellent
5/5

Good effort by the agent

Excellent
5/5

迅速な対応ありがとうございます!大変助かりました!

Excellent
5/5

Très bonne prie en charge de ma demande Bons conseils de mon interlocuteur

Excellent
5/5

Efficace!

Excellent
5/5

Merci beaucoup pour votre réactivité =) !

Very good
4/5

We had an urgent short notice need to find temporary accommodation in Paris. Robin was very reactive and helped us secure something suitable very quickly.

Very good
4/5

Très efficace et poli.

Excellent
5/5

Stephania LOMBARDI our agent was extremely helpful. She followed the buying process all the way to the end, with patience and understanding. Unfortunately the notary employed by the agency was not so helpful and Ms Lombardi had to fill in.

Excellent
5/5

Bon suivi et réponses rapides

Very good
4/5

Very efficient and effective

Excellent
5/5

Very good attention and service

Excellent
5/5

Une très bonne réactivité, encore merci

Excellent
5/5

Consistent and good communication!

Excellent
5/5

Solange Da Costa is a great agent. Very attentive and helpful.

Excellent
5/5

Efficace

Excellent
5/5

Agence disponible et professionnelle

Excellent
5/5

Contente !

Excellent
5/5

Robin was great!

Very good
4/5

Good

Excellent
5/5

Service client exceptionnel, réponse très rapide et clair.

Excellent
5/5

You've been amazing! I will recommend to friends and family.

Excellent
5/5

Conseillère toujours à l'écoute de ce qu'on lui demandait. Très contente !!

Very good
4/5

Great job by Cecilia. She was quite pleasant to work with and made the process quite seamless for me. I look forward to engaging in future business with Lodgis and Cecilia.

Good
3/5

Took a lot of time

Excellent
5/5

Ma conseillère a été très responsive, aussi bien par mail que par téléphone, et m'a permis de faire tout le parcours de la recherche d'un meublé jusqu'à la signature du contrat en une semaine, de façon très efficace.

Excellent
5/5

Great Service

Excellent
5/5

Very helpful and quick with their reply and assistance

Excellent
5/5

Lodgis s'est toujours montrée efficace et réactive. Je suis globalement satisfait du service.

Excellent
5/5

Une équipe très pro, réactive. Ils ont su m'accompagner tout au long de mon projet immobilier.

Excellent
5/5

Wonderful and very effective attendant Walquiria. Clear answers, fast execution. And speaking my mother language Portuguese. The contract us very straightforward, and electronically signing is a plus. I would definitely recommend the agency Lodgis.

Excellent
5/5

Efficace

Excellent
5/5

Buona

Excellent
5/5

very professional and supportive attitude.

Excellent
5/5

The agency agent was so helpful and forthcoming. The response time was quick and I am very happy with the service.

Excellent
5/5

Excellent customer service, and prompt answers to all questions, with the best fees on the market! Thanks LODGIS.

Excellent
5/5

Everything was sorted very quickly and professionally by Robin and the whole process went smoothly

Not bad
2/5

I would like to start from the fact that me and my flatmates are happy to finally sign the contract and secure a nice place in Paris. However, we have the need to express our complaints on how Lodgis carried out the lease process. Setting aside the length of the whole process (almost 4 weeks), which may be due to contingencies outside the domain of Lodgis, two are the episodes that annoyed us the most: 1. We have been communicated different – and higher – electricity tariffs as well as provisional cleaning fee only at the signing of the final contract, though we have received in the past (both via e-mail and, above all, via a draft contract) diverse amounts. Needless to say that this is not professional, at all. 2. Despite clear to Lodgis from the very beginning our need to commence the lease the first of June (Saturday) – we organized ourselves accordingly, especially with respect to the sale of trains tickets – we have been communicated very late in the process that the lease could only start on a weekday. This is because the management agency Lodgis entrusts for key delivering couldn’t do that on Saturday. As for point 1 above, again an issue over which we couldn’t have any control / we didn’t commit any mistakes, but nonetheless we would have been forced to pay the price for. Please note that Lodgis advises on his website about days in which delivery is not possible, but actually such day is only Sunday

Excellent
5/5

Greatest renting experience in Paris, it's the second time they find me a flat and I'm very happy with the service!

Excellent
5/5

Booking and renewing an apartment with Lodgis has always been a simple process. Mme Laureen PIERRE is really efficient and replies quickly to any questions that I may have concerning the apartment.

Excellent
5/5

I had a lot of back and forth trying to find housing for the coming year, but Lodgis was so helpful and professional!

Very good
4/5

difficile à joindre au début - efficace sur le processus de bouclage

Excellent
5/5

Bons échanges et réactivité

Excellent
5/5

Très bien

Good
3/5

Dommage que les locations choisies au départ ne soient pas disponibles

Very good
4/5

Bon service,pratique Merci

Excellent
5/5

Very easy to communicate with, and answered all my questions. Thank you Pathe

Excellent
5/5

Top!

Excellent
5/5

Thanks a lot

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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