Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

17374 reviews

4.8/5
5 Stars
4 Stars
3 Stars
432
2 Stars
71
1 Stars
32
Very good
4/5

Très bien

Excellent
5/5

Perfect!!

Excellent
5/5

My counselor was helpful and in touch continuously to clear any doubts we have had.

Very good
4/5

So far it's been fine but the test will come when I leave the apartment. Paris real estate agents are notorious for not paying back the security deposit.

Very good
4/5

:+1:

Excellent
5/5

Thank to Mme Lofaro

Excellent
5/5

They have been really helpful and fast.

Excellent
5/5

Merci!

Excellent
5/5

RAS

Excellent
5/5

Rapidité, efficacité et clarté !! Merci pour le service 5* !!

Very good
4/5

n/a

Excellent
5/5

The agency representative is simply wonderful. Very helpful and very attentive.

Excellent
5/5

Excellente prestation, conseillère réactive et à l'écoute

Excellent
5/5

Contact was great, but my advisor seemed to miss a lot of things that I was asking about. He did keep me informed during the process, but I had to ask many times before he finally reassured us that all the documents were in order and that he was just waiting for the landlord's response. There was a lot of miscommunication when it came to documents, the link seemed not to work because my advisor did not receive some of the documents I sent. Even though it was hard, I would use Lodgis again (this is my second time renting through them) and I would recommend it. The apartments are great and landlords reliable.

Excellent
5/5

Thank you!

Excellent
5/5

Merci pour l'aide

Excellent
5/5

very fast and comfoirtable

Excellent
5/5

Started off slow, however, Manuela really did assist me greatly and managed to do everything amazingly.

Excellent
5/5

This is the second time I've used Lodgis after amazing customer service from my first encounter. Walquiria (the agent) as always, delivered a world class service in a simplistic and approachable manner.

Excellent
5/5

TB

Excellent
5/5

Thank you for helping to find an apartment in Paris at shortest time!

Excellent
5/5

Un service impeccable. J'ai trouvé un bon logement dans un bref délai, graçe à leur disponibilité.

Very good
4/5

Very helpful. Quick response rate.

Excellent
5/5

Excellente réactivité de Madame Hirano, bonne communication, très bon relationnel et à l'écoute. J'ai été ravie du service et recommenderai l'agence sans hésiter.

Excellent
5/5

Notre conseillère était vraiment disponible pour nous, nous a guidé dans toutes les démarches nécessaires. Un grand merci à elle.

Excellent
5/5

Kind and patient

Excellent
5/5

It was always excellent. Thank you very much.

Excellent
5/5

Akemi Hirano was incredibly helpful and responsive during my stressful apartment search. I really appreciated her attention and in sending me apartments within my given budget and other preferences. I would recommend Lodgis to anyone searching for an apartment in Paris.

Excellent
5/5

Really quick and easy process!

Excellent
5/5

Agence réactive et conseillère très bien je recommande

Excellent
5/5

Tres bien, efficace!

Excellent
5/5

the best!

Excellent
5/5

ok

Excellent
5/5

Une gestion simple et adaptée

Excellent
5/5

Accueil très sympathique. Propositions au bon niveau.

Excellent
5/5

Merci.

Excellent
5/5

Mr Ehahoun s'est avéré être très disponible et agréable

Excellent
5/5

Jordan is a very cooperative and responsive agent who helped us a lot during our renting process. I am very pleased to work with him and will refer your agency to my friend.

Very good
4/5

easy to find

Very good
4/5

Cecilia has been very helpful. Thank you

Excellent
5/5

Amazing!

Excellent
5/5

I had the chance to get to know your agency through Sciences Po

Excellent
5/5

Nice and patient!

Excellent
5/5

The agents that helped me were very responsive and informative, thank you!

Excellent
5/5

Je recommande votre agence car vos conseillers location sont très réactifs et très serviables. Les contacts par mails sont rapidement pris en compte. Je suis ravie d'avoir pu trouver une location court séjour avec Lodgis.

Excellent
5/5

Tout se passe très bien avec notre conseiller Robin

Excellent
5/5

Lodgis was very helpful in my search and lease of an apartment in Paris. They were recommended to me by a friend and I am very glad I used them! Lodgis made getting an apartment easy. Thank you!

Excellent
5/5

I very appreciate the competence of Mrs Akemi Hirano.

Excellent
5/5

A very efficient work with Cecilia´s help

Excellent
5/5

great help

Not bad
2/5

The communication sometimes was not efficient. Sometimes I could not get a reply in days, and when I called the agency, I was told that I could speak only with my agent. But sometimes the agent was not present, or didn't reply and for that reason I lost 2 apartments ( I confirmed but the agent took to long to confirm back, and the apartment was given to someone else). Also, I wanted to come to the agency and speak directly with the agent so that everything could be done in person. I was told it was useless because everything could be done remotely but as I said the communication was not effieicnt. Also, I asked to see/have information about several apartments but I got to see only 2. On the positive side, the agent has been always polite and nice when she was talking to me.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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