Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

17343 reviews

4.8/5
5 Stars
4 Stars
3 Stars
432
2 Stars
71
1 Stars
32
Not bad
2/5

We had an issue with the entrance of the appartment. The agency did not help to solve it.

Very good
4/5

鍵の引き渡しなど融通をきかせてくれました。 ただ入室時、キッチンの排水溝に果物のたねや皮などの生ゴミが置き去りになっていたことがとても残念でした。

Excellent
5/5

出発前にアパートが決まって、助かりました。 ありがとうございました。

Very good
4/5

Tout s'est bien passé lors de la conclusion de la location par mail.Nous n'avons eu de contact direct qu'avec le représentant du propriétaire qui s'est montré très disponible et réactif.

Excellent
5/5

Joel really helped us in the full process. Really gr8 work

Excellent
5/5

Je suis très content de travailler avec votre agence. Monsieur Peixoto a répondu toutes mes messages très rapidement. Il était très précis. Le site internet était très propre et comprehensible. Lodgis est un des meilleurs !

Excellent
5/5

Volevo ringraziarvi x la vostra efficienza,ho trovato un personale molto disponibile,ad ogni mio quesito,ringrazio in particolare la sig Manuela,sempre molto disponibile

Mediocre
1/5

物件の説明をちゃんとするべき。仲介料ぼったくり

Very good
4/5

Eu gostei que o consultor estava sempre solicito e respondia minhas mensagens e duvidas rapidamente, porem eu gostaria de ter visitado o apartamento que aluguei e outros antes de ter tomado minha decisao, mesmo depois de ter assinado o contrato nao consegui visita-lo e achei que isso dificultou bastante pra mim, afinal é bastante dinheiro que inventimos a longo prazo e que eu nem mesmo pude ver pessoalmente o imovel, é dificil ter pespectiva apenas por fotos

Very good
4/5

L'agence est très sympa et serviable.

Not bad
2/5

Slow most of the time, also sometimes just ignoring requests by email to replace broken things that were broken by the previous occupant. Often leave off additional prices that need to be paid until you are trapped into a contract- should be more explicit about renting prices including bills and a very large deposit.

Excellent
5/5

Friendly agents. Helped us a lot!

Excellent
5/5

Rien à signaler. Tout s'est bien passé.

Excellent
5/5

It's the third year that we use your Agency for brief stay in Paris and we have always found great professionality, competence and kindness. We thank you very much for this.And hope to contact you again next year.

Excellent
5/5

As a nit-picker, I have to say that the agents are all really friendly and positive. Thanks for their help I am able to find a satisfying residence in Paris. However, I suggest that the sofa-bed and bed should also be included in the "FEATURES" since there are always people who don't like sofa-bed such as me.

Excellent
5/5

大変迅速な対応をいただきました

Excellent
5/5

prompt reply. trustful company.

Good
3/5

Staff was friendly, but responses to email were initially very slow.

Excellent
5/5

I'm very happy to have worked with Solange Da Costa!

Excellent
5/5

Les interlocuteurs étaient efficaces et disponibles. Réponse rapide. Accueil téléphonique aimable.

Excellent
5/5

スムーズです。

Good
3/5

Parfois un peu compliqué d'obtenir certaines informations... Sans doute également dû par l'urgence de notre situation mais je n'ai pas toujours été rappelé quand je l'ai demandé et pas mal d'informations ne me sont jamais arrivés malgré des relances.

Excellent
5/5

très très bon contact

Excellent
5/5

2回目の使用ですが、毎回担当の田村さんが大変親切にご対応していただき、助かっております。ありがとうございます。

Mediocre
1/5

Très mal géré. Je n'ai jamais eu des réponses sûres, et le délai était trop long.

Good
3/5

基本的に回答をいただくのに時間がかかったように思います。 エリアを指定して物件を探していただくようお願いしていましたが、一度抑えたところは何度もこちらか連絡をし、結果申し込み後に値段が上がってしまったり、別の物件も遠かったりと結局、決めたアパートはこちらで探ししてピンポイントでここをお願いします、という形での契約となりました。 対応はいつもとても丁寧なのですが実際の物件探しに関しては今回に関しては不満が残りました。

Very good
4/5

親切でした

Excellent
5/5

solange da costa bravissima

Excellent
5/5

Marianna Lecorre est très agréable et à sû répondre à toutes nos questions afin de faire valider notre dossier auprès du propriétaire. Très bon élément au sein de l'agence Lodgis ! Merci '

Excellent
5/5

Excellent! ótimo atendimento.

Excellent
5/5

Keep up your excelent job.

Not bad
2/5

Es waren zu viele EMails nötig um ein Zimmer zu buchen. Dazu kommt, dass es Missverständnisse gab welche weiteren Aufwand bedeutet haben. Als dann alles geregelt war, wurde ich sehr nett empfangen aber bis dahin war es viel Arbeit.

Excellent
5/5

Me parecen excesivos los gastos de gestión, si éstos fueran más baratos si recomendaría su agencia

Excellent
5/5

田村様には前回もご担当頂きました。大変ご丁寧で迅速な対応に感謝しております。パリとフランスを少し知ってる者としましては、田村様のような方に対応頂けると本当に安心いたします。お世話になり有難うございます。

Excellent
5/5

excellent

Excellent
5/5

お返事もすぐに頂き、質問にも親切に回答いただき、ありがとうございました。 利用はまだ先なので、わかりませんが、スタッフの方の対応は、とても良かったです。 ありがとうございます。

Excellent
5/5

The Lodgis Agency worked with me from abroad in a timely and professional matter and even gave me an agent who could help me in English. I am definitely using this agency again.

Good
3/5

replies were very slow, the internet links did not work well.

Very good
4/5

Responses after initial inquiries were rather slow, but afterward Valeria really pulled together and provided on-the-clock responses and great service. Thanks again!

Excellent
5/5

I'd like to point the proffecionalizm and patience of Mr. Tomotsugu TAMURA, especially, solving difficult cases.

Excellent
5/5

私の携帯の不具合で、入居前に家主と連絡が取れず、その際担当の田村さんが、とてもスムーズに丁寧に対応してくれたおかげで、無事コンタクトできました。親切な対応をしていただき、本当に心強く感謝しております。ありがとうございました!

Excellent
5/5

Bonne relation, comme dans les fois antérieures.

Very good
4/5

物件の空き情報がもっと明確だと助かります。 物件の写真は多くて参考になりました。

Excellent
5/5

Lodgis Agent Raphaelle Taillardat once again (because she has helped us in the past too) provided 5-star service during the process. Thank you.

Good
3/5

Lodgis is a good agency, it is the second time I have used them. Unfortunately the agent that took my request this time took far too long to help me and did not seem to understand my urgency.

Excellent
5/5

Agence très professionnelle et engagée! Grace à eux j'ai trouvé l'appartement de mes rêve en 2 jours :)

Excellent
5/5

Une très bonne agence, qualité et efficience impeccables,une conseillère très attentive. Очень хорошее агентство,высокое качестве обслуживания и внимательный персонал.

Excellent
5/5

タイムリーに親切に対応いただきました。

Excellent
5/5

El agente que me ha atendido Julián ha sido muy amable y atento

Very good
4/5

Yes and no answers to last questions were useless. " would you recommend apartment?" answer is both yes and no. It was cheap and well located , but it was too dirty to fully endorse.

Excellent
5/5

Un service proche de la clientèle avec une approche très professionnelle.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

bubble-speech-1

8 languages
spoken

hands-1

Personalised
advice and support