Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

17374 reviews

4.8/5
5 Stars
4 Stars
3 Stars
432
2 Stars
71
1 Stars
32
Excellent
5/5

仲介役となって頂いた日本人スタッフの方は時差のある中、常に迅速な対応をして頂き大変助かりました。パリでの部屋探しをするともだちには是非紹介したいサイトです。

Excellent
5/5

Si bien tengo poca experiencia en alquiler de apartamentos , puedo decir por este caso puntual que la relación con la agencia ha sido muy seria y eficiente.

Good
3/5

Our agent is nice, although sometimes we do not always get a reply. It would be nice to have an exact price break down of what we have to pay and have already paid. The agency also does not communicate much with our landlord.

Very good
4/5

Des agents très réactifs et professionnels. Toujours disponible pour répondre aux l'attentes de leurs clients. Mme Manuela FALLETTA m'a été d'une aide précieuse, elle répond rapidement aux questions et fournit des informations pertinentes, j'ai signé le bail en moins d'une semaine de recherche. Je la recommande vivement, ainsi que M. Stephane HEYDEN, toujours disponible et compréhensif. Je mettrai juste un bémol sur la fréquence de mise à jour du site, qui indique la disponibilité de certains appartements alors qu'ils ont déjà été loué, et sur le fait qu'il n'est nulle part indiqué que les frais de l'état des lieux sont à la charge du locataire.

Very good
4/5

Good communication.

Good
3/5

インターネットに関して私もオランジュと契約したりして行き違いがあったことは認めますが、上に述べたようにセット契約がノーマルだということ、つまり顧客の立場になって対応してくていないのが残念です。TV,固定に電話関しても先日、ご対応いただけるとお返事をいただいているので是非宜しくお願いします。

Excellent
5/5

Muito atenciosos e prestativos. Recomendo!

Excellent
5/5

La signora De Camillis è stata molto disponibile e cortese e di grandissimo aiuto.

Excellent
5/5

Terrific response time and very professional. I have already recommended it to family and friends here in the United States.

Excellent
5/5

Iryna was perfect... she communicated promptly and helped us get the apartment we really wanted We love that the agency fee is much less than at other agencies

Very good
4/5

Bien commercialement et pour le suivi

Excellent
5/5

Agency is very helpful.

Excellent
5/5

Bonne

Excellent
5/5

迅速で丁寧な対応でした。

Excellent
5/5

Tres serieux et rapide a mes demandes de loyer!!

Excellent
5/5

Randa followed up with us when she needed to. Communication flowed smoothly and I was reassured when she did not hesitate to phone me at one stage. A very professional service was offered.

Very good
4/5

Good contact and any questions that I had were answered quickly.

Good
3/5

L'agenzia si è dimostrata disponibile et attenta alle esigenze del cliente. Tuttavia è dovoroso sottolineare che durante l'état de lieu si sono constatati problemi importanti che l'agenzia e il relativo gestionario avrebbero dovuto risolvere prima dell'entrata nell'appartamento. In aggiunta per due settimane il cliente si è lamentato affinchè i suddetti ptoblemi venissero risolti e purtroppo alcuni di essi non sono ancora stati risolti.

Excellent
5/5

patience, gentillesse Contact rapide

Very good
4/5

bien.

Excellent
5/5

Une service excellente et rapide fournit par l'agent de location Waquiria. Elle est très serviable

Not bad
2/5

I chose Lodgis because they had the most reasonable agency fee out of all the agencies I had looked at, however I will say that their service was not the best and not very consistent. It took me over 3 months to finally get accommodation, not because there weren't readily available apartments , they have a wide and good range of apartments but the person at the agency whose name I shall not disclose wasn't up to task. I had made a request and booked a few apartments and each time I did this I felt that I was one step closer to getting the apartment of my dream, but that wasn't the case. Each time I did this I got an email saying that someone else had booked it already, so I think what needs to be improved is that once someone has finalised their booking they should take apartments off from being available instead of misleading potential renters. Furthermore agencies are supposed to be the bridge that helps you find the ideal apartment with little hassle and little time consumption, but this was not the case. Overall I got a good apartment and I'm pleased with it I just wished it didn't take as long as it did.

Good
3/5

Somewhat erratic at times .... Ocasional different personnel & it appeared that one person didn't know what the other was saying or doing at times .... Friendly and helpful despite all that

Very good
4/5

The contact with the agency was good but the answers to my emails where not fast so I had to call them (from abroad) several times to get my answer instead of waiting a day or two for details I am concerned about.

Excellent
5/5

Excelente o atendimento, estou satisfeita. Ilca V. de Oliveira

Very good
4/5

It was quite good!

Excellent
5/5

Conseiller exceptionnellement disponible courtois et professionnel.

Excellent
5/5

Rapidi, efficenti e gentili.

Excellent
5/5

c'est ma première réservation

Excellent
5/5

パリ出張時はいつも利用させて貰ってます。良い物件揃ってるし、スタッフの方が親切で、外国語が苦手な私には頼もしい限りです。

Very good
4/5

The staff is really nice and helpful. It offers many solutions and the agency fee is affordable. Everything is done on time:contract, fees.

Excellent
5/5

対応が迅速でとても親切でした。

Excellent
5/5

Solange was very helpful.

Excellent
5/5

Helpful and well organized agents. Speaking good english.

Excellent
5/5

Molto bene, contratto concluso in tempi brevi e Manuela Falletta molto disponibile.

Excellent
5/5

The agency responded quickly with timely answers.

Excellent
5/5

短期滞在のアパートの賃貸契約でお世話になりました。物件が多く、情報もわかりやすいので、希望の部屋を探すのも楽しくできました。担当してくださったTさんの対応が早く、説明も丁寧で、本当に感謝しています。これまでパリではキッチン付きのホテルを利用していましたが、初めてアパートに滞在しますす。不自由なく過ごすことができたら、これからも利用したいと思います。ありがとうございました。

Very good
4/5

working with lodges has been quite easy! however, sometimes it took a little time for our questions to be responded to via email when we were considering different places. it also was sometimes unclear what was needed – such as what would suffice as proof of financial security. through emailing back and forth with manuela, who was very prompt and helpful, we figured this all out. however, perhaps that info could be made more clear from the beginning.

Excellent
5/5

After initial disappointment because my desired apartment was busy and I could not advance further on your website booking process I contacted Julien Chouiry who looked after me very well after that. He turned a disappointing experience into a very good one Hopefully the actual apartment will be as good as i am hoping ! Yours Sincerely Marc Rushton

Excellent
5/5

Nos ayudó mucho a realizar el contacto y respondieron mis dudas con rapidez.

Good
3/5

Efficiente ma senza contatto telefonico

Good
3/5

Ho affittato 4 appartamenti in un anno. Le case hanno sempre corrisposto alle descrizioni e alle fotografie fornite nelle schede (tranne in un caso). Avrei però preferito vedere immediatamente la reale disponibilità degli appartamenti: spesso risultavano liberi nel calendario ma al momento di contattarVi venivo a sapere che c'erano già trattative in corso. Non è facile organizzare un soggiorno all'estero e questa operazione richiede davvero molto tempo. Consiglierei comunque questa agenzia!

Very good
4/5

difficile de contacter par téléphone, toutefois bonne gestion du dossier dans un court délai.

Excellent
5/5

Precisione, puntualità, disponibilità

Excellent
5/5

Extremely helpful and excellent service.

Excellent
5/5

Manuela Faletta a été parfaite, efficace, aimable et compétente pour ce 1er contact pour moi pour une location via internet. Merci à elle.

Excellent
5/5

Very friendly and professional.

Excellent
5/5

Toujours disponibles, réactifs et avenants, une superbe équipe.

Good
3/5

Problemi di comunicazione telefonica.

Excellent
5/5

いろいろと親切に、迅速にご対応くださりとても安心できました。

Excellent
5/5

super

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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