Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

17392 reviews

4.8/5
5 Stars
4 Stars
3 Stars
432
2 Stars
71
1 Stars
32
Excellent
5/5

Everything OK with the agency, thank you!

Very good
4/5

Overall was good, but the day we arrived we had some difficulties and it was not very easy to get response from Lodgis of an emergency.

Excellent
5/5

Iryna was absolutely incredible. She replied to emails so quickly and made the whole process so streamlined and hassle free, which is incredible given the process of French rental agreements can be extremely difficult, particularly as I was attempting to organise this from the other side of the world.I would HIGHLY recommend Iryna Bonnefoy to others. She was well and truly worth the agency fee! Merci mille fois! Lodgis is a brilliant website and the electronic contract signature made it all so easy. I was in very safe hands. The whole process from the time I first applied for the apartment to the day I signed the contract was less than 48 hours! Truly incredible, especially as it was all done online as I was still in Australia

Excellent
5/5

I contacted the agency to adjust our meetup time 24 hours before arrival and they readily accomodated. Smooth and easy process throughout.

Very good
4/5

It would be much better if the contract is more flexible.

Excellent
5/5

住宅保険のサイトの不備等でまごついたが、電話で対応してくれてスムーズに解決出来ました、ただこのサイト去年利用した時も同じトラブルに遭遇しました・・・全然直っていない・・まあフランスだから仕方が無いのかな・・・

Excellent
5/5

Professionali una garanzia

Excellent
5/5

Não tivemos problema com a agência.

Excellent
5/5

SUPER

Excellent
5/5

The apartment was very represented by the pictures depicted

Excellent
5/5

Knowledgeable, courteous, efficient, effective.

Excellent
5/5

日本語で対応していただけるので、本当に助かりました。 今後、家主さんとのやり取りで不明な点、不安な点がありましたら、また 助けていただくかもしれません。その際は、どうぞよろしくお願いいたします。

Excellent
5/5

Great service and easy payment mechanism

Excellent
5/5

チェックイン当日も早く来てくれたし、色んな事の対応が早く、こちらの要望に応えてくれたのには、本当に助かりました。ただ電化製品等の扱い方が、あまり熟知してないのでは?その他はとてもフレンドリーに接してもらえたと思います。勿論日本人スタッフの平野さんには、日本語でしか説明できない時、担当者とのつなぎ役をお願いし、これまた助かりました。

Excellent
5/5

You all were very helpful and quick to reply! I appreciate the help in finding an apartment.

Excellent
5/5

Yun-Hsia was excellent! She was very helpful and efficient

Excellent
5/5

good day =) thank you very much, for finding the best apartment. everything as i desired. Mr. Julien Choueiry was very kind and helped me with his suggestions.

Excellent
5/5

Efficacia, cortesia, pazienza e competenza

Excellent
5/5

Agency was fast and very professional. I had excellent relationship without bad surpises. The only recommendation for improvement the agency could clarify in advance if the apart owners accept Credit Card or not for the rental and guarantee deposit. Simple thing but helpful for the planification of the trip.

Excellent
5/5

L'agence de location la plus efficace à Paris. Un contrat clair, des appartements disponibles, un logiciel performant, et un personnel dédié.

Excellent
5/5

Lodgis intervened when the owner had trouble contacting us and was excellent in its service.

Excellent
5/5

I had a wonderful experience with Lodgis--the fact that I was lining up an apartment several months in advance and from afar (I'm in the U.S), I was concerned about how it would all work out, and I'm thrilled with the help I received through Lodgis. Thank you!

Excellent
5/5

No problems with the agency.

Excellent
5/5

Excelente tu atención Julien. Muchas Gracias!!!

Very good
4/5

Ce serait souhaitable d'avoir un retour sur les disponibilités d'appartement plus rapidement…..

Excellent
5/5

Very patient and helpful.

Excellent
5/5

Always prompt. Always professional. Always helpful.

Excellent
5/5

Promptitude, support pour tous les problèmes, patience avec les changements d'avis, pour trouver la meilleure solution. Quoi en demander d'avantage?

Excellent
5/5

Très bien!

Very good
4/5

The agency fee is seriously too high! But the service was good! Don't know if I would recommend you, only because of the agency fee (I paid 1500 euro!)

Excellent
5/5

Mme Solande Da Costa a toujours répondu très rapidement à nos questions. Elle est très professionnelle.

Excellent
5/5

Did not have any need of contacting the agency during my stay, but good availability and quick help with the arrangements when booking the apartment.

Excellent
5/5

Les différentes étapes pour louer l'appartement ont été franchis sans aucun problème et très facilement.

Very good
4/5

Super

Excellent
5/5

Excelente atendimento da Consultora. Adoramos!!! Parabens pelo belo serviço

Excellent
5/5

Pretendo em futuras viagens usar os vossos serviços

Excellent
5/5

Toujours un service impeccable.

Excellent
5/5

1、房源很好,很多; 2、业务人员比较专业,能够给租客、房东提供建议,帮助解决问题。如,在法国没有工资单、没有纳税证明,可以提供中国的等

Excellent
5/5

Bonjour nous nous sommes pris tres tard pour réserver et tout a été tres rapide avec l'agence et l'agent tres réactif et avec la propriétaire aussi F de lavigne

Excellent
5/5

I contacted over about 1month with your agency. And my partner was so kind to me, and the information she offered me was perfect. I am very satisfied with your agency. Later, if I get the apportunity to live in Paris or recommend the agency to my friends I will recomment you. A million thank you for your being kind. Thank you.

Excellent
5/5

担当の方には、メールへの返信を迅速に頂けたことが何より助かりました。ありがとうございました。

Excellent
5/5

highly recommended. i gave so many questions and requests, and the stuff member replied every respect so rapidly and so precisely. i am very grateful that the LODGIS helped me so much. thank you.

Excellent
5/5

I had excellent contacts with Raphalle Taillardat, who arranged with the owner to lease it last summer for me in fact.

Excellent
5/5

AO pessoal da Lodgis foi sempre muito atencioso e paciente comigo.Recomendo a Agencia certamente!

Very good
4/5

Efficace!

Very good
4/5

Excellent service de Mme Chiara De Camillis, je recommande.

Excellent
5/5

何かとご親切に教えて頂きました。

Excellent
5/5

très bonne

Excellent
5/5

Solange helped us and was incredibly helpful and patient. Overall, the agency was very open to communication.

Excellent
5/5

なかなか決まらなかったが、一軒一軒担当のHIRANOさんがあたってくれたおかげで、何とか決まり良かったです。 スタッフには問題ないですが、ウェブサイトの空室状況についてはもっと正確に反映させて欲しいところです。

Excellent
5/5

Equipe réactive et sympathique.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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