Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

17394 reviews

4.8/5
5 Stars
4 Stars
3 Stars
432
2 Stars
71
1 Stars
32
Very good
4/5

J'ai eu un peu de mal a trouver un appartement.

Very good
4/5

it's too soon to give a comment

Very good
4/5

always a prompt service, always pleased to help

Very good
4/5

Once we came in contact with the agency, the people were kind and helpful.

Very good
4/5

My agent, Robin Meleiro, has been very helpful. I hope everything works out fine!

Very good
4/5

Accessible et simple

Very good
4/5

ça va, mais il me paraît que la relation est toujours c est le client qui pousse l’affaire devant.

Very good
4/5

contact réactif par mail mais difficilement joignable par téléphone

Very good
4/5

Great agency

Very good
4/5

Tarifs élevés et marge de négo très faible puisque pression sur le timing de signature. Un peu malaisant comme procédé.

Very good
4/5

Quick response times, available via phone if necessary, friendly staff, helpful and trust-inspiring online account with all necessary material. It's a little confusing that the contact person seems to change all the time. I have received emails from many different people (which is not an issue itself). However, when I have a question, I'm not sure which person to address. When moving in I received two different mail box keys. One of them was for the neighbors box which led to confusion when labeling the mail box with my name.

Very good
4/5

Akemi was great to work with, and very responsive.

Very good
4/5

Effective help of the apartment search

Very good
4/5

A l'écoute du client.

Very good
4/5

Good consulting

Very good
4/5

it is a granted way to find a home. the agents will answer you in few days and they are very helpful and prepared to satisfy your needs. Chiara

Very good
4/5

Many thanks

Very good
4/5

ok

Very good
4/5

ils sont disponibles, il est un bon service

Very good
4/5

MERCI, TRES REACTIF

Very good
4/5

Très bonne réaction en mail mais difficile d'avoir l'agence au téléphone

Very good
4/5

J'ai pas été en contact direct avec l'agence, mais j'ai eu l'impression que le contact c'est passé d'une forme aimable et facile. Merci pour tout.

Very good
4/5

Beaucoup de propriétés à choisir. Bonne plate-forme.

Very good
4/5

The agent was extremely helpful after my experiencing being put on hold many times.

Very good
4/5

Was a little bit of a struggle but in the end, Anna was able to get me an apartment.

Very good
4/5

Valeria was very helpful to help me find a suitable apartment in Paris. Her replies were quick and useful.

Very good
4/5

Good service although difficult to reach consistently.

Very good
4/5

This time the process was slower and the response from the agency took longer

Very good
4/5

long process

Very good
4/5

Helpful and quick to respond

Very good
4/5

She is very helpful however, there has been some minor miscommunication and also inefficiency in replying. However, my agent is quite lovely.

Very good
4/5

Very good experience with LODGIS and Valeria. I have signed for my new apartment just after 6 days since my first contact.

Very good
4/5

Has good apartment options

Very good
4/5

The translations into English really helped my understanding, and Klara was available within a few days most of the time.

Very good
4/5

Communication with Chiara was great. She answered very quickly and was patient with my questions. She was also available via skype. I got the first appartment I applied for. Really great service! I have no complaints! Thank you! Only reason for 4 instead of 5 stars: the platform "Extranet" was not straightforward but a bit difficulult in handling. I often wasn't sure, if my files were uploaded or not.

Very good
4/5

great experience

Very good
4/5

Délais respectés manque un peu de contact. a noter que le canapé lit est vraiment de mauvaise qualité ou trop vieux. cordialement

Very good
4/5

Contact is polite but a lot seems to get lost through translation using English by email because I asked a lot of questions but didn’t get in-depth answers that fully answers my questions.

Very good
4/5

We had an urgent short notice need to find temporary accommodation in Paris. Robin was very reactive and helped us secure something suitable very quickly.

Very good
4/5

Très efficace et poli.

Very good
4/5

Very efficient and effective

Very good
4/5

Good

Very good
4/5

Great job by Cecilia. She was quite pleasant to work with and made the process quite seamless for me. I look forward to engaging in future business with Lodgis and Cecilia.

Very good
4/5

difficile à joindre au début - efficace sur le processus de bouclage

Very good
4/5

Bon service,pratique Merci

Very good
4/5

Perfect communication during the week. Unfortunately they do not work on Saturday and Sunday and that is why the first 2 day s I could not sleep in my appartment. LODGIS discounted the two days from the following rent.

Very good
4/5

great communication.

Very good
4/5

Con Lodgis siempre he tenido muy buenas experiencias de arrendamiento!

Very good
4/5

Almost completely pain-free way of finding temporary housing for a summer in the city. Thank you for your help in simplifying the search!

Very good
4/5

Le premier contact téléphonique a été plutôt long, mais tout a été très efficace par la suite. Dossier traité avec sérieux et suivi.

Very good
4/5

It was hard to contact them at the beginning but then It went all well. They know english pretty well, and some italian as well. Hence there's no problem in communicating with them.


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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