Our clients' Reviews

服務非常專業到位,吳先生服務親切且積極,給予高度評價!

Les agents auraient pu être plus efficaces lors de la recherche du logement, par contre ils ont été très aimables et patients... Très rapide lors de la signature du contrat! Aucun souci par rapport au garant (étranger, dans mon cas), ce qui a été le plus important pour moi.

Very efficient service with the arrangements completed over a couple of days, stress free, thank you. Ray

Le temps de retour des conseillers prend parfois beaucoup de temps. Sont cependant intéressés et prêts a aider.

Good contact, prompt responses.

Efficient and professional, good service.

disponibilità e chiarezza veramente efficacai

Posto auto pubblicizzato ma poi non disponibile. Per il resto, personale dell'agenzia estremamente cortese, disponibile e collaborativo

Sono stata ben seguita dall'impiegata

まだ入居していません。そして大家さんからの連絡、家賃の振込法などがありません。まだ先ですが連絡だけはとりたいのですが。よろしくお願いします。

agence sympa ,suite a un renouvellement ,l agence a accepté la négociation des frais d agence de 15% je recommande

Deu atenção no início mas na hora que tive problemas, não consegui a comunicação.

Lodgis has a good selection of apartments, a user-friendly webpage, and good customer service. They are always easy the reach and nice to communicate with.

quick reply with effeciency

Good service but I think agency can reply email faster.

ネットでアパルトマンの申し込みは初めてだったので、もう少しわかりやすく、丁寧に対応してほしかったと思います。幸い現地の代理人の方は丁寧な方でしたので何の問題もありませんでした。

ネット上の契約までの関わりだけだったので、ちょっと最高点は付けられませんでしたが、安心出来る物件をご紹介頂けたので４に致しました。

LODGISの担当者さんも貸主さんも何ら問題なく万事スムーズでした。

Very helpful

I didn't have any problems with the agency, everything worked fine and it was no problem to sign the contract from abroad.

organised and very approachable.

Efficiency and patient.

引っ越し間際での物件探しということもあり、苦労している中で電話の対応で迅速に動いていただき最終的に満足のいく物件を見つけることが出来ました。

Everything worked fine, I don't have many contacts with them.

Debe haber más seguimiento en los procesos administrativos, sobretodo cuando el cliente es extranjero.

risposte veloci ma pochi suggerimenti e informazioni

Boa e profissional.

Elle répondre rapide avec précision.

「部屋のクリーニングを頼まなかったから」という理由で退去時の掃除一切を自分ですることになったが、最終日にいきなり言われたため慌ただしかった。部屋代にクリーニング代は入っていないということならば、事前に伝えていただけるとありがたかった。

Molto puntuali le risposte forniteci dalla referente italiana dell'agenzia, anche se a volte poco approssimative.

Profesionales y atentos con nuestras demandas.

Gostamos bastante da agência e da segurança que ela transmite. A única reclamação é sobre a demora na resposta de alguns emails.

They answer the question as soon as possible and speak some languages, so is very easy to keep a conversation with then

Things turned out OK but there was a little uncertainty throughout the process that could be improved. -It took several days to get responses, confirmations, etc.- Some things like payment arrangements, deposit handling, could be done better: perhaps through web automation. It might be a cultural thing so these comments are just in the spirit of constructive criticism and not an expression of lack of satisfaction.

Very good but some trouble with charging our deposit 8 times!

Email communication was very thorough and timely. I knew just what to expect & everything occurred as described. No problems and very easy.

Rapide, efficace, claire.

問い合わせメールに迅速に答えていただき、渡航まで時間がない中、 大変助かった。

A feedback from the agency could be a little faster: we lost a week to understand that our first selection of apt had been preoccupied.

Tres professionnelle.

Bien à l écoute

Ottima disponibilità ed efficienza Tuttavia andrebbe migliorato il controllo sulla qualità dell'appartamento offerto,soprattutto delle sue dotazioni e pulizia

Bonne réactivité.

Large choix proposé et excellente réactivité !

事務的な契約完了メールを１通もらっただけだったので何ともいえないが、日本語で契約内容を確認できたり、家財保険の手配をしてもらえるのはありがたかった。

efficace

FOI BOM E OPORTUNO.

Tres pro , malgre une erreur de mail au premier contact

quick response. detailed answers.

Lodgis was a perfect agent to me, respond immediately, and gave me very qualitive services. The only reason I dont give a 5/5 is because after the booking I contacted them for a potential problem I may had but they never replied, luckily all went well.