Recensioni dei nostri clienti inquilini

Il feedback dei nostri clienti sull’esperienza con Lodgis é primordiale. Ci permette di migliorare ogni giorno di piu’ la qualità dei nostri servizi e di soddisfare al meglio le vostre esigenze. Inviamo a tutti I clienti un questionario

Inquilini

13710 commenti

4.7/5
5 stelle
4 stelle
3 stelle
368
2 stelle
64
1 stelle
28
Molto bene
4/5

In the advertisement the composition of the house should be described better: it was not clear the terrasse is located in another floor and you have to exit from the apartment, lock appartment door, go upstairs by shared stairs and unlock its door.

Molto bene
4/5

Agence réactive. Le site est un peu lent par moment. La démarche était rapide, néanmoins le site LODGIS était peu intuitif en ce qui concerne la mise en ligne des documents. Cordialement

Molto bene
4/5

Es una muy buena compañía pero deberían informar los gastos que en el contrato se pactan (por ejemplo limpieza) antes de ofrecer el inmueble.

Molto bene
4/5

sometimes slow response. overall great

Molto bene
4/5

Everything's pretty straight forward, and went smoothly! Only minor communication hiccups.

Molto bene
4/5

The information providing was good, but with the urgency in apartments in Paris I would have preferred it to receive faster responses to requests/information needed from Lodgis.

Molto bene
4/5

The agency is nice for most of the time and helpful. A little bit more patient or more gentle is appreciated.

Molto bene
4/5

The agency was slow with initial communication, but that improved as time went on. There is a lot more information that they could provide up front that would expedite the process and make it more expedient for all. (Types of documents that would be needed, explanation of the entire process step-by-step, options for guarantors if needed, types of payment accepted, how check-in and check-out work, the fact that insurance is required and how it works, etc). I had to ask many questions in order to receive a slow trickle of information. This can be frustrating when time is of the essence with so many steps involved. Also be aware that they only operate Monday-Friday weekdays. Once I established a more regular contact with an agent, the agent was prompt to respond (Mon-Fri) and paid close attention to my particular needs. I was provided good options for the lease to correspond.

Molto bene
4/5

Every time I have spoken to one of your agents they have been very helpful. I note that at times it is very hard to get through to agents, it would be helpful if reception could organise agents to call clients back (and even better if the planned time of call backs could be quickly confirmed by reception over email or phone).

Molto bene
4/5

Très bonne communication avec l'agence! Valeria est très réactive et j'ai obtenu rapidement les réponses à mes questions!

Molto bene
4/5

The best apartment agency.

Molto bene
4/5

Great selection of apartments!

Molto bene
4/5

Good service, how ever there are some employees that are more serious than others. The previous one helping me was hard to contact and get in touch with. The most recent one was serious and helpful, I had a good experience

Molto bene
4/5

efficienti e disponibili!

Molto bene
4/5

J'ai eu un peu de mal a trouver un appartement.

Molto bene
4/5

it's too soon to give a comment

Molto bene
4/5

always a prompt service, always pleased to help

Molto bene
4/5

Once we came in contact with the agency, the people were kind and helpful.

Molto bene
4/5

My agent, Robin Meleiro, has been very helpful. I hope everything works out fine!

Molto bene
4/5

Accessible et simple

Molto bene
4/5

ça va, mais il me paraît que la relation est toujours c est le client qui pousse l’affaire devant.

Molto bene
4/5

contact réactif par mail mais difficilement joignable par téléphone

Molto bene
4/5

Great agency

Molto bene
4/5

Tarifs élevés et marge de négo très faible puisque pression sur le timing de signature. Un peu malaisant comme procédé.

Molto bene
4/5

Quick response times, available via phone if necessary, friendly staff, helpful and trust-inspiring online account with all necessary material. It's a little confusing that the contact person seems to change all the time. I have received emails from many different people (which is not an issue itself). However, when I have a question, I'm not sure which person to address. When moving in I received two different mail box keys. One of them was for the neighbors box which led to confusion when labeling the mail box with my name.

Molto bene
4/5

Akemi was great to work with, and very responsive.

Molto bene
4/5

Effective help of the apartment search

Molto bene
4/5

A l'écoute du client.

Molto bene
4/5

Good consulting

Molto bene
4/5

it is a granted way to find a home. the agents will answer you in few days and they are very helpful and prepared to satisfy your needs. Chiara

Molto bene
4/5

Many thanks

Molto bene
4/5

ok

Molto bene
4/5

ils sont disponibles, il est un bon service

Molto bene
4/5

MERCI, TRES REACTIF

Molto bene
4/5

Très bonne réaction en mail mais difficile d'avoir l'agence au téléphone

Molto bene
4/5

J'ai pas été en contact direct avec l'agence, mais j'ai eu l'impression que le contact c'est passé d'une forme aimable et facile. Merci pour tout.

Molto bene
4/5

Beaucoup de propriétés à choisir. Bonne plate-forme.

Molto bene
4/5

The agent was extremely helpful after my experiencing being put on hold many times.

Molto bene
4/5

Was a little bit of a struggle but in the end, Anna was able to get me an apartment.

Molto bene
4/5

Valeria was very helpful to help me find a suitable apartment in Paris. Her replies were quick and useful.

Molto bene
4/5

Good service although difficult to reach consistently.

Molto bene
4/5

This time the process was slower and the response from the agency took longer

Molto bene
4/5

long process

Molto bene
4/5

Helpful and quick to respond

Molto bene
4/5

She is very helpful however, there has been some minor miscommunication and also inefficiency in replying. However, my agent is quite lovely.

Molto bene
4/5

Very good experience with LODGIS and Valeria. I have signed for my new apartment just after 6 days since my first contact.

Molto bene
4/5

Has good apartment options

Molto bene
4/5

The translations into English really helped my understanding, and Klara was available within a few days most of the time.

Molto bene
4/5

Communication with Chiara was great. She answered very quickly and was patient with my questions. She was also available via skype. I got the first appartment I applied for. Really great service! I have no complaints! Thank you! Only reason for 4 instead of 5 stars: the platform "Extranet" was not straightforward but a bit difficulult in handling. I often wasn't sure, if my files were uploaded or not.

Molto bene
4/5

great experience

Molto bene
4/5

Délais respectés manque un peu de contact. a noter que le canapé lit est vraiment de mauvaise qualité ou trop vieux. cordialement


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