Il feedback dei nostri clienti sull’esperienza con Lodgis é primordiale. Ci permette di migliorare ogni giorno di piu’ la qualità dei nostri servizi e di soddisfare al meglio le vostre esigenze. Inviamo a tutti I clienti un questionario
17368 commenti
ça va, mais il me paraît que la relation est toujours c est le client qui pousse l’affaire devant.
contact réactif par mail mais difficilement joignable par téléphone
Great agency
Tarifs élevés et marge de négo très faible puisque pression sur le timing de signature. Un peu malaisant comme procédé.
Quick response times, available via phone if necessary, friendly staff, helpful and trust-inspiring online account with all necessary material. It's a little confusing that the contact person seems to change all the time. I have received emails from many different people (which is not an issue itself). However, when I have a question, I'm not sure which person to address. When moving in I received two different mail box keys. One of them was for the neighbors box which led to confusion when labeling the mail box with my name.
Akemi was great to work with, and very responsive.
Effective help of the apartment search
A l'écoute du client.
Good consulting
it is a granted way to find a home. the agents will answer you in few days and they are very helpful and prepared to satisfy your needs. Chiara
Many thanks
ok
ils sont disponibles, il est un bon service
MERCI, TRES REACTIF
Très bonne réaction en mail mais difficile d'avoir l'agence au téléphone
J'ai pas été en contact direct avec l'agence, mais j'ai eu l'impression que le contact c'est passé d'une forme aimable et facile. Merci pour tout.
Beaucoup de propriétés à choisir. Bonne plate-forme.
The agent was extremely helpful after my experiencing being put on hold many times.
Was a little bit of a struggle but in the end, Anna was able to get me an apartment.
Valeria was very helpful to help me find a suitable apartment in Paris. Her replies were quick and useful.
Good service although difficult to reach consistently.
This time the process was slower and the response from the agency took longer
long process
Helpful and quick to respond
She is very helpful however, there has been some minor miscommunication and also inefficiency in replying. However, my agent is quite lovely.
Very good experience with LODGIS and Valeria. I have signed for my new apartment just after 6 days since my first contact.
Has good apartment options
The translations into English really helped my understanding, and Klara was available within a few days most of the time.
Communication with Chiara was great. She answered very quickly and was patient with my questions. She was also available via skype. I got the first appartment I applied for. Really great service! I have no complaints! Thank you! Only reason for 4 instead of 5 stars: the platform "Extranet" was not straightforward but a bit difficulult in handling. I often wasn't sure, if my files were uploaded or not.
great experience
Délais respectés manque un peu de contact. a noter que le canapé lit est vraiment de mauvaise qualité ou trop vieux. cordialement
Contact is polite but a lot seems to get lost through translation using English by email because I asked a lot of questions but didn’t get in-depth answers that fully answers my questions.
We had an urgent short notice need to find temporary accommodation in Paris. Robin was very reactive and helped us secure something suitable very quickly.
Très efficace et poli.
Very efficient and effective
Good
Great job by Cecilia. She was quite pleasant to work with and made the process quite seamless for me. I look forward to engaging in future business with Lodgis and Cecilia.
difficile à joindre au début - efficace sur le processus de bouclage
Bon service,pratique Merci
Perfect communication during the week. Unfortunately they do not work on Saturday and Sunday and that is why the first 2 day s I could not sleep in my appartment. LODGIS discounted the two days from the following rent.
great communication.
Con Lodgis siempre he tenido muy buenas experiencias de arrendamiento!
Almost completely pain-free way of finding temporary housing for a summer in the city. Thank you for your help in simplifying the search!
Le premier contact téléphonique a été plutôt long, mais tout a été très efficace par la suite. Dossier traité avec sérieux et suivi.
It was hard to contact them at the beginning but then It went all well. They know english pretty well, and some italian as well. Hence there's no problem in communicating with them.
Muy amables, contestaron todas nuestras preguntas
it was a quick and efficient service. If the rest will be as smooth, I can really recommend them.
Responsive and polite.
Rapide
Lodgis were helpful throughout the process and were able to clarify when needed.
J'étais chez Lodgis il y a 2 ans, mais je trouve il a des mis-understanding quelques fois entre ce que le contrat a dit et ce que communiqué, merci d'amélirer ce point je je pense vous seriez mieux. Merci
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