お客様の声 - 賃借人から

Everything was sorted very quickly and professionally by Robin and the whole process went smoothly

I would like to start from the fact that me and my flatmates are happy to finally sign the contract and secure a nice place in Paris. However, we have the need to express our complaints on how Lodgis carried out the lease process. Setting aside the length of the whole process (almost 4 weeks), which may be due to contingencies outside the domain of Lodgis, two are the episodes that annoyed us the most: 1. We have been communicated different – and higher – electricity tariffs as well as provisional cleaning fee only at the signing of the final contract, though we have received in the past (both via e-mail and, above all, via a draft contract) diverse amounts. Needless to say that this is not professional, at all. 2. Despite clear to Lodgis from the very beginning our need to commence the lease the first of June (Saturday) – we organized ourselves accordingly, especially with respect to the sale of trains tickets – we have been communicated very late in the process that the lease could only start on a weekday. This is because the management agency Lodgis entrusts for key delivering couldn’t do that on Saturday. As for point 1 above, again an issue over which we couldn’t have any control / we didn’t commit any mistakes, but nonetheless we would have been forced to pay the price for. Please note that Lodgis advises on his website about days in which delivery is not possible, but actually such day is only Sunday

Greatest renting experience in Paris, it's the second time they find me a flat and I'm very happy with the service!

Booking and renewing an apartment with Lodgis has always been a simple process. Mme Laureen PIERRE is really efficient and replies quickly to any questions that I may have concerning the apartment.

I had a lot of back and forth trying to find housing for the coming year, but Lodgis was so helpful and professional!

difficile à joindre au début - efficace sur le processus de bouclage

Bons échanges et réactivité

Très bien

Dommage que les locations choisies au départ ne soient pas disponibles

Bon service,pratique Merci

Very easy to communicate with, and answered all my questions. Thank you Pathe

Top!

Thanks a lot

Perfect communication during the week. Unfortunately they do not work on Saturday and Sunday and that is why the first 2 day s I could not sleep in my appartment. LODGIS discounted the two days from the following rent.

great communication.

They are the best

It was great! Quick and easy. Very grateful.

Robin has been very responsive and diligent to answer our our questions.

My agent was very helpful in this long process of finding an apartment. She was patient in setting up visits and managing documents. I went through many apartment options in Paris between March and May and throughout the process, my agent was exceptional.

Process once a flat is booked is good. But very slow to communicate before that stage.

I lack transparency in your way of presenting the actual rent for apartments. What you call "rent" is far below the actual rental cost. On top of the "rent" 4-6 other fees are added. This means that you advertise your apartments under false pretences. Instead you should show the actual rent, i.e. "rent" should refer to what the rent cost actually is. When I rented my apartment I explicity asked Klara Lebdeva if she had mentioned all costs and fees. She said yes, but when I got the contract is became obvious that there was yet another hidden fee. It is disappointing that there is little honesty on the part of Lodgis - but I guess that's the French way. However, I won't give you the lowest grading because your webpage is nice and you have a good selection of apartments. But to me honesty and transparency is the most important thing.

Chiara De Camillis è stata un'agente a dir poco straordinaria. Disponibile al 100%. Spero sarà lei a seguirci anche per la fase successiva alla firma del contratto.

The contact with the agency is great. But I do consider that some apartments that arent available should not be displayed in the platform cause it crates confusion to us people that are looking for appartment.

There is a good range of apartments at a reasonable price. It is convenient to be able to arrange everything and sign the lease from my home country.

Pathe Ndiaye has been very helpful and prompt in all of his corresponding. Thank you.

Service courtois

Helpful, quick, efficient

Robin a été très rapide a nous répondre!

Con Lodgis siempre he tenido muy buenas experiencias de arrendamiento!

verament magnifique

Everything went smooth and clear

Très sympa, merci pour tout

Its great. All the queries are resolved quickly and there have been no problems till now :)

Almost completely pain-free way of finding temporary housing for a summer in the city. Thank you for your help in simplifying the search!

très réactifs!

Rapide et efficace.

Le premier contact téléphonique a été plutôt long, mais tout a été très efficace par la suite. Dossier traité avec sérieux et suivi.

Swadhinta est top !!! Merci beaucoup

It was hard to contact them at the beginning but then It went all well. They know english pretty well, and some italian as well. Hence there's no problem in communicating with them.

Monsieur est très à l’écoute , perspicace.

Parfait.

Un excelente trato, muy rápido y eficaz.

Très réactifs et à l'écoute

Muy amables, contestaron todas nuestras preguntas

it was a quick and efficient service. If the rest will be as smooth, I can really recommend them.

Chiara a été très compétente, et nous a bien conseillés pour nous trouver l'appartement que nous souhaitions, dans le quartier que nous voulions.

J'étais heureux d'avoir passé par Lodgis qui m'ont faciliter la tache de trouver un appartement, Service professionnel,

Really helpful

réponses rapides facilité à contacter l'agence

Searching for an apartment in Paris has been very easy with the help of Lodgis! the website is clear and webpages show all the info you need! Strongly recommended!

Managed to get all the help needed