お客様の声 - 賃借人から

L'agence est plutôt rapide à répondre lorsque des questions sont posées

Satisfait

Agency is quick to respond, but when I told them that were certain things wrong with my apartment, they only fixed one thing. The woman who checked me in told me she was giving a second set of keys to the concierge, but the concierge said she was never given a second set of keys. I do not have the second set and do not want to be charged for them in the event that they are missing. Overall though I've had a super positive experience with Lodgis!

Very service minded staff.

Apart from the fact that I constantly felt threatened to lose the studio that I have chosen, the experience with the agency was ok. I was really worried to deal with this agency again because last time I rented from Lodgis the landlord has never returned me the deposit and I felt completely unprotected by the agency. This time my landlord seems very cool, we did etat des lieux and I am not worried that something like this will happen again. But, honestly, after what happened first time I would not recommend you, because you should think about tenants too and about which landlords you choose to work with, because the first landlord completely destroyed the reputation of your agency for me, but I am happy that I have still risked working with you and this time you helped me to find a nice studio with a nice landlord. Kind Regards

In the advertisement the composition of the house should be described better: it was not clear the terrasse is located in another floor and you have to exit from the apartment, lock appartment door, go upstairs by shared stairs and unlock its door.

Agence réactive. Le site est un peu lent par moment. La démarche était rapide, néanmoins le site LODGIS était peu intuitif en ce qui concerne la mise en ligne des documents. Cordialement

Es una muy buena compañía pero deberían informar los gastos que en el contrato se pactan (por ejemplo limpieza) antes de ofrecer el inmueble.

sometimes slow response. overall great

Everything's pretty straight forward, and went smoothly! Only minor communication hiccups.

The information providing was good, but with the urgency in apartments in Paris I would have preferred it to receive faster responses to requests/information needed from Lodgis.

The agency is nice for most of the time and helpful. A little bit more patient or more gentle is appreciated.

The agency was slow with initial communication, but that improved as time went on. There is a lot more information that they could provide up front that would expedite the process and make it more expedient for all. (Types of documents that would be needed, explanation of the entire process step-by-step, options for guarantors if needed, types of payment accepted, how check-in and check-out work, the fact that insurance is required and how it works, etc). I had to ask many questions in order to receive a slow trickle of information. This can be frustrating when time is of the essence with so many steps involved. Also be aware that they only operate Monday-Friday weekdays. Once I established a more regular contact with an agent, the agent was prompt to respond (Mon-Fri) and paid close attention to my particular needs. I was provided good options for the lease to correspond.

Every time I have spoken to one of your agents they have been very helpful. I note that at times it is very hard to get through to agents, it would be helpful if reception could organise agents to call clients back (and even better if the planned time of call backs could be quickly confirmed by reception over email or phone).

Très bonne communication avec l'agence! Valeria est très réactive et j'ai obtenu rapidement les réponses à mes questions!

The best apartment agency.

Great selection of apartments!

Good service, how ever there are some employees that are more serious than others. The previous one helping me was hard to contact and get in touch with. The most recent one was serious and helpful, I had a good experience

efficienti e disponibili!

J'ai eu un peu de mal a trouver un appartement.

it's too soon to give a comment

always a prompt service, always pleased to help

Once we came in contact with the agency, the people were kind and helpful.

My agent, Robin Meleiro, has been very helpful. I hope everything works out fine!

Accessible et simple

ça va, mais il me paraît que la relation est toujours c est le client qui pousse l’affaire devant.

contact réactif par mail mais difficilement joignable par téléphone

Great agency

Tarifs élevés et marge de négo très faible puisque pression sur le timing de signature. Un peu malaisant comme procédé.

Quick response times, available via phone if necessary, friendly staff, helpful and trust-inspiring online account with all necessary material. It's a little confusing that the contact person seems to change all the time. I have received emails from many different people (which is not an issue itself). However, when I have a question, I'm not sure which person to address. When moving in I received two different mail box keys. One of them was for the neighbors box which led to confusion when labeling the mail box with my name.

Akemi was great to work with, and very responsive.

Effective help of the apartment search

A l'écoute du client.

Good consulting

it is a granted way to find a home. the agents will answer you in few days and they are very helpful and prepared to satisfy your needs. Chiara

Many thanks

ok

ils sont disponibles, il est un bon service

MERCI, TRES REACTIF

Très bonne réaction en mail mais difficile d'avoir l'agence au téléphone

J'ai pas été en contact direct avec l'agence, mais j'ai eu l'impression que le contact c'est passé d'une forme aimable et facile. Merci pour tout.

Beaucoup de propriétés à choisir. Bonne plate-forme.

The agent was extremely helpful after my experiencing being put on hold many times.

Was a little bit of a struggle but in the end, Anna was able to get me an apartment.

Valeria was very helpful to help me find a suitable apartment in Paris. Her replies were quick and useful.

Good service although difficult to reach consistently.

This time the process was slower and the response from the agency took longer

long process

Helpful and quick to respond

She is very helpful however, there has been some minor miscommunication and also inefficiency in replying. However, my agent is quite lovely.

Very good experience with LODGIS and Valeria. I have signed for my new apartment just after 6 days since my first contact.