お客様の声 - 賃借人から

There were some miscommunications between landlord and me that somehow slow down the process, which could be improved from the side of agent. The website is really old and we encountered some technical issues. Overall the agent was helpful and active, but could be more professional.

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Not bad, they don't answer phone calls and email responses not always very thorough. We did, however eventually find an apartment. Yet to see if the apartment is as listed.

Merci Mais sincères salutations

It is fair and I am ok.

Good apartments but slow service at times!

24h reaction / reservation time is so little, holy cow

top

Fine!

Bien.

Contact assez difficile et pas très claire sur certains points.

took a long time to get replies and sometimes did not answer our questions

Supportive executive! It was good to deal with you Akemi

Our agent Laurent was very helpful, and quick to deal with problems. The process and paperwork were at times slow however.

very nice properties

ok

Good

It was a little bit hard to get in contact from start.

Rien à noter, tout c’est bien passé

Iryna was very patient with us

Pas mal

Bonne expérience sauf pas toujours joignable par téléphone

Good, but slow answers.

Klara Lebedeva a pris le projet en cours de route et à été efficace.

It is really difficult to contact my agents and their replies to my questions are often really late or not answered at all. I wish there could be a faster communication since a lot of my doubts and requests need for a quick follow up.

there is a big difference in how the agents handle the cases and what expectations. But in the end it all worked out

Godd quick

Finding the apartment wasn't easy but finally got it!

very responsive but needs to offer more tours!

They square footage of the apartment was incorrect when I first signed, but the landlord and agent quickly rectified the situation

J'ai eu du mal à avoir quelqu'un au téléphone et non par mail.

Difficile de vous contacter

Service client bien disponible

I am glad you took care of me.

Difficile à contacter

Relation simple et rapide, mais les biens proposés sur la plateforme ne sont pas toujours disponibles.

difficulte pour les joindre au téléphone même si on a une fort jolie musique

Merci

Thank you enabling me to settle there on an earlier date than initially offered.

Bonne relation avec le propriétaire et l’agence

Interactions with the agency have been overall efficient, except for technical issues with the system upon signing my contract. I consider the all-online procedure convenient, although I wish it was a bit more reaponsive at times.

Très bien

Trop d’échanges de mails alors qu’un coup de fil aurait pu en éviter beaucoup

I called up several times the person in charge, but she never answered to me even when she was at office.

Available

Good help

Reponse rapide

The timing of responsiveness has improved over the months.

Everything ok

Quik reactions.

Good response duration