お客様の声 - 賃借人から

Great service

Great experience, maybe they could improve the accessibility via phone.

Manualla and Claudia were extremely responsive and helpful!

Agency is quick to respond, but when I told them that were certain things wrong with my apartment, they only fixed one thing. The woman who checked me in told me she was giving a second set of keys to the concierge, but the concierge said she was never given a second set of keys. I do not have the second set and do not want to be charged for them in the event that they are missing. Overall though I've had a super positive experience with Lodgis!

In general, I've had a good experience with Lodgis, but during the renewal of my contract, I had a huge problem that was only fixed thanks to the landlord.

great offer of apartments, the information about the start of renting is unfortunately rather unreliable. The support of the angentin was very good, she always answered quickly.

Très bon accueil. La communication est fluide.

Very service minded staff.

Apart from the fact that I constantly felt threatened to lose the studio that I have chosen, the experience with the agency was ok. I was really worried to deal with this agency again because last time I rented from Lodgis the landlord has never returned me the deposit and I felt completely unprotected by the agency. This time my landlord seems very cool, we did etat des lieux and I am not worried that something like this will happen again. But, honestly, after what happened first time I would not recommend you, because you should think about tenants too and about which landlords you choose to work with, because the first landlord completely destroyed the reputation of your agency for me, but I am happy that I have still risked working with you and this time you helped me to find a nice studio with a nice landlord. Kind Regards

初めてパリのアパルトマン滞在を試みたので、何事も分からず、不安で仕方なかったところ、スタッフの平野あけみさんが親切に対応して下さったおかげで、無事パリに滞在することが出来ました。とても感謝しております。

In the advertisement the composition of the house should be described better: it was not clear the terrasse is located in another floor and you have to exit from the apartment, lock appartment door, go upstairs by shared stairs and unlock its door.

Très sérieux !!

Robin was very helpful and was patient throughout the whole process.

Super accueil, super offre, super pro

Agence réactive. Le site est un peu lent par moment. La démarche était rapide, néanmoins le site LODGIS était peu intuitif en ce qui concerne la mise en ligne des documents. Cordialement

Efficient, helpful, very nice staff

Es una muy buena compañía pero deberían informar los gastos que en el contrato se pactan (por ejemplo limpieza) antes de ofrecer el inmueble.

Great service!

very good

Thank for all of the guidance and assistance. Lodgis was extremely helpful in the process of finding and securing a home for me in Paris. I was guided through the process step by step. I thank everyone at Lodgis for the help!!

sometimes slow response. overall great

The furnished rentals team is incredibly proficient and patient, I would recommend them highly to any prospective renters

Our agent, mr Ndiaye, has been very helpful and has answered all our questions as we were hunting for the right place. We look forward to our stay in Paris.

Efficace et rapide !

Walquiria me ha atendido con mucha atención y ayudado mucho. Le estoy muy agradecida!

Thank you lodgis for the rapid intermediary responses

Votre agent est est très gentil et réactive. Merci lodgis

Everything's pretty straight forward, and went smoothly! Only minor communication hiccups.

The information providing was good, but with the urgency in apartments in Paris I would have preferred it to receive faster responses to requests/information needed from Lodgis.

Very quick and friendly response throughout the whole registration process as well as the reserving process.

Agence très réactive

Excellent

The contact with Lodgis was great and perfect. They are always ready to accommodate your preferences and always ready to solve your problems. The agents are very kind and patient.

Ras

Je suis coréenne et c’était trop difficile de trouver un logement pendant mon séjour à Paris comme une étrangère. Mais grâce à Lodgis, j’arrivais à bien trouver un studio à Paris et surtout Pathe m’aidait beaucoup à trouver un logement. Je lui remercie beaucoup. Si je reviens à Paris pour mes études plus tard, je trouverai un logement avec Lodgis sûrement ‼! Merci encore une fois !

Very friendly and helpful, very organised.

Everything was fine! :)

Amazing!! Robin was a fantastic help. Thank you so much!!!

Great support and quick answers to all my questions.

The agency is nice for most of the time and helpful. A little bit more patient or more gentle is appreciated.

Everything's all right, but I was wondering if I could clear up some details of the contract (which is already signed) within the next few hours.

service is slow

Bon service, Rapide, aimable. Robin Meleiro, 100% recommandé

His employee treatment was excellent and he was very helpful

I appreciate prompt responses. The person in charge was very kind.

The agency was slow with initial communication, but that improved as time went on. There is a lot more information that they could provide up front that would expedite the process and make it more expedient for all. (Types of documents that would be needed, explanation of the entire process step-by-step, options for guarantors if needed, types of payment accepted, how check-in and check-out work, the fact that insurance is required and how it works, etc). I had to ask many questions in order to receive a slow trickle of information. This can be frustrating when time is of the essence with so many steps involved. Also be aware that they only operate Monday-Friday weekdays. Once I established a more regular contact with an agent, the agent was prompt to respond (Mon-Fri) and paid close attention to my particular needs. I was provided good options for the lease to correspond.

Every time I have spoken to one of your agents they have been very helpful. I note that at times it is very hard to get through to agents, it would be helpful if reception could organise agents to call clients back (and even better if the planned time of call backs could be quickly confirmed by reception over email or phone).

Très bonne communication avec l'agence! Valeria est très réactive et j'ai obtenu rapidement les réponses à mes questions!

Robin was extremely helpful and prompt in responding. I truly appreciate his help in finding a rental and in answering questions I have about insurance and other French legal requirements for renting.

The best apartment agency.

Great selection of apartments!