お客様の声 - 賃借人から

Lodgis est une agence correcte et efficace

4

Nous avons du passer plusieurs fois à l'agence pour faire avancer les choses plus rapidement Par téléphone/mail les temps de réponses sont parfois très long

Thank you for your prompt responses Regards Claudia

Très bonne agence

Overall, it was a good experience. Fast and usually efficient communication through e-mail but not that good through phone.

Réponse rapide, et le contrat de logement réglé rapidement vu l'urgence que j'ai eu à trouver un logement (recherche faite le vendredi, contact avec le propriétaire faite le lendemain). Cependant des soucis de clarté vis-à-vis du paiement de l'acompte dans les mails précédent la facture finale.

Tor c'est bien passé

Todo bien pero es muy caro, nunca me fije en los 500 euros extra que había que pagar porque no salía en el monto total, hasta después de firmar el contrato

Communication was very slow at first. Only after I called did any progress happen. Once an apartment was secured, the process was much better and efficient.

Suivi permanent avec beaucoup de sérieux et professionnalisme. Seul bémol, les agents sont injoignables par téléphone et les appels Skype sont toujours occupés.

Je croyais que l'agent ne me repondait pas, mais il était en congé. Maintenant qu'il est de retour, il est attentif et aimable.

Ms Haack was very helpful and my experience with her was very good! The only small negative point about Lodgis is that your availability dates aren't always up to date with reality.

Excellente reactivité et ponctualité du conseiller de reservation de l'agence. Merci

Good, but I would expect a kind of quality assurance of the apartment as a service.

Valeria Lofaro a été formidable, mais la femme réceptionniste de l'agence pourrait être plus sypmpa.

La verdad fueron bastante, rapidos, el proceso fue muy fluido Gracias en particular a Walquiria que me ayudo en todo momento

Took a little while to get the ball rolling.

誠実でてきぱきと対応頂き好印象。

All good correspondence apart from one fault in that I assumed the agency was handling everything but received an email at the last minute to say I had to organise apartment key handover direct with the landlord who was living in Dubai! Thought I was being scammed at that point so very stressful. All ok after meeting the landlords agent. Other than that, it was an easy and efficient process.

La comunicación con la agencia se entrecortó un poco luego de realizar el pago del anticipo. De hecho el pago total del primer mes así como la garantía se realizaron posteriormente y en mi perfil en la web no figuraban motivo por el cual me preocupé un poco dado que estaba acostumbrado a ello. Nada grave por cierto, pero es el unico motivo para no otorgar 5 puntos en este aspecto.

Manuela ha risposto prontamente alle email e alle domande

Very helpful and friendly. But it could go a bit faster.

A good online platform. I was in Germany all the time and concluded an agreement for rent in Paris. Satisfied with the process.

Agenzia molto ben organizzata dal punto di vista della contrattualistica e della assicurazione abitativa. Da migliorare l'aspetto legato ai sopralluoghi negli appartamenti. Buonasera

L'appartement est dans un état impeccable. Le quartier est très agréable. En ce qui concerne l'agence les interlocuteurs sont très aimables et efficaces. Pas toujours faciles à joindre parfois cependant, d'où le 4/5 mais c'est très satisfaisant globalement.

スタッフの対応は適切です．

Good communication in english.

Excelente atendimento com a devida atenção aos clientes. A melhorar, fornecer também outras formas de pagamento da locação.

Always precise and quick

Helpful and quick to respond to emails

après un mauvais départ dû à une mise à jour trop lente du site, l'agence a tout fait pour satisfaire ma demande et m'aider

丁寧な対応で助かりました。

Bonne disponibilité. Courtoisie. Attention à la signature électronique qui ne fonctionne pas.

rapidité et démarches très faciles à réaliser par internet

En general tres bien, mais il y a eu plusieurs annulations de visite d'appartement de dernières minutes, voire des rendez-vous manqués. Tout a été parfait pour le contrat.

the contact was good and smooth, however my general impression is that only a person who wants to rent a flat is being screened, has to provide countless documents, prove that is trustworthy, however it doesn't seem applicable to tha landlord, who doesn't keep his word.

- Sehr zufrieden, nur leider noch keine Rückmeldung bezüglich der kaputten Jalousie

Totally I am satisfied with the agency. Unfortunatly, the first apartment I wanted to rent was already rented and I got the notice after my payment of agency fees and first payment. But to change to a new apartment was very quick and the money transfer was done automatically. Due to the change, the procedure wasn't automatically and a high workload, it took a bit longer to get every information. But everything went well and I got everything on time.

Quick and insightful information sent by the associate. Worked well to assist me in my search for a rental. Only downside is replies only come on weekdays and not weekends.

A funcionária da LODGIS, Solange, foi bastante eficiente nos nossos contatos.

Good

Heureusement bon contact avec l'agence qui a pu me dépanner (à taux fort!!!) dans un délai rapide.

Beaucoup d'engagement, très professionel

Nessun problema con l'agenzia

Personnels qualifiés, réponses assurées, interlocuteur aimable et professionnel, démarches facilités... Je renouvèlerai avec plaisir et bonne continuation .

The comunication was only by email, so if you need some fast information sometime is hard top get It. Besides that, good service!

スタッフの方の対応はとても良かったし、日本人の方なので安心して連絡できました。 手数料は少し高めかなと感じました。

I'm thankful to correspond quickly to my request. I think kindness was also fine for the explanation about contract. I'm looking forward to it until it's used actually.

In general, Lodgis provided a very satisfactory experience. The platform is easy to use, with many useful ways to narrow down an apartment search. Additionally, my agent was always extremely responsive and helped me through the process of leasing an apartment. My one complaint might be that when there was nothing immediately available to my specifications, my agent simply recommended I subscribe to the site, rather than offering to keep an eye out for me and continuing to suggest apartments. More guidance here would have been helpful. Otherwise, a good experience - quick and thorough.

Agency need to respond quicker to customers to show they are serious and that we are cared for