お客様の声

My first experience with Lodgis was not good. The advisor would take several days to reply, and ended up ignoring me. The second time I tried using Lodgis (a month later), I was assigned a different advisor and the whole process was quick and efficient. Everything done online, and my advisor Chiara was super helpful.

It was chance to find a good studio

Lodgis answered all of my queries promptly.

Even though sometimes it is quite difficult to communicate, above all the agency has always been at our disposal to clarify our doubts. Another thing is that you always have to wait for the contract to be sure that the premises are respected.

Souple , relance et patience, un peu de délai pour les contrats

Good

Lodgis was very helpful in finding a good accommodation in Paris city :)

Ottima consulenza per trovare un alloggio

helpful and availble

La communication avec l'agence est plus facile que la moyenne

The communication was quite slow in the beginning, but it has improved significantly over the last 10 days.

competent service

quick response rate, friendly communication with manuela F.

The agency was very professional and helped me find an apartment in Paris for a short period under good conditions

la communication pour l'avancement du dossier est variable en fonction de l'agent.On ne sait pas toujours quel est l'interlocuteur principal .au bout du compte la vente s' est bien terminée .

Logis were helpful, organised and quick to get things done.

Le personnel est compétent et très réactif et le site internet est parfait. C'est très rassurant de pouvoir faire confiance à une agence lorsque vous cherchez une location à distance. Je recommande vivement LODGIS

Merci à Anna d'avoir fait le nécessaire rapidement auprès des bailleurs.

very nice

Injoignable par téléphone.

Communication by e-mail was done in a timely fashion. On the phone, the representative was professional and helpful.

Valeria was y contact.

hi , please change the agreement , My official name is TZU YUAN CHEN , Dorothy is my nickname

This is a very well-oiled machine. The team at Lodgis was very helpful.

There have been a few times where communication was slow and misinterpreted. However, there has always been clarity and someone to help. I am pleased with the service and I am sure I will be using LODGIS again in the future!

Malgré le fait que l'été est une période très chargée pour les agences immobilières parisiennes, les agents de Lodgis ont pu répondre à mes questions sur Facebook, par mail et également par téléphone. Et j'ai pu trouver un logement idéal ! Merci !

.

L'agence est plutôt rapide à répondre lorsque des questions sont posées

Satisfait

Agency is quick to respond, but when I told them that were certain things wrong with my apartment, they only fixed one thing. The woman who checked me in told me she was giving a second set of keys to the concierge, but the concierge said she was never given a second set of keys. I do not have the second set and do not want to be charged for them in the event that they are missing. Overall though I've had a super positive experience with Lodgis!

Very service minded staff.

Apart from the fact that I constantly felt threatened to lose the studio that I have chosen, the experience with the agency was ok. I was really worried to deal with this agency again because last time I rented from Lodgis the landlord has never returned me the deposit and I felt completely unprotected by the agency. This time my landlord seems very cool, we did etat des lieux and I am not worried that something like this will happen again. But, honestly, after what happened first time I would not recommend you, because you should think about tenants too and about which landlords you choose to work with, because the first landlord completely destroyed the reputation of your agency for me, but I am happy that I have still risked working with you and this time you helped me to find a nice studio with a nice landlord. Kind Regards

In the advertisement the composition of the house should be described better: it was not clear the terrasse is located in another floor and you have to exit from the apartment, lock appartment door, go upstairs by shared stairs and unlock its door.

Agence réactive. Le site est un peu lent par moment. La démarche était rapide, néanmoins le site LODGIS était peu intuitif en ce qui concerne la mise en ligne des documents. Cordialement

Es una muy buena compañía pero deberían informar los gastos que en el contrato se pactan (por ejemplo limpieza) antes de ofrecer el inmueble.

sometimes slow response. overall great

Everything's pretty straight forward, and went smoothly! Only minor communication hiccups.

The information providing was good, but with the urgency in apartments in Paris I would have preferred it to receive faster responses to requests/information needed from Lodgis.

The agency is nice for most of the time and helpful. A little bit more patient or more gentle is appreciated.

The agency was slow with initial communication, but that improved as time went on. There is a lot more information that they could provide up front that would expedite the process and make it more expedient for all. (Types of documents that would be needed, explanation of the entire process step-by-step, options for guarantors if needed, types of payment accepted, how check-in and check-out work, the fact that insurance is required and how it works, etc). I had to ask many questions in order to receive a slow trickle of information. This can be frustrating when time is of the essence with so many steps involved. Also be aware that they only operate Monday-Friday weekdays. Once I established a more regular contact with an agent, the agent was prompt to respond (Mon-Fri) and paid close attention to my particular needs. I was provided good options for the lease to correspond.

Every time I have spoken to one of your agents they have been very helpful. I note that at times it is very hard to get through to agents, it would be helpful if reception could organise agents to call clients back (and even better if the planned time of call backs could be quickly confirmed by reception over email or phone).

Très bonne communication avec l'agence! Valeria est très réactive et j'ai obtenu rapidement les réponses à mes questions!

The best apartment agency.

Great selection of apartments!

Good service, how ever there are some employees that are more serious than others. The previous one helping me was hard to contact and get in touch with. The most recent one was serious and helpful, I had a good experience

efficienti e disponibili!

J'ai eu un peu de mal a trouver un appartement.

it's too soon to give a comment

always a prompt service, always pleased to help

Once we came in contact with the agency, the people were kind and helpful.

My agent, Robin Meleiro, has been very helpful. I hope everything works out fine!