Comentarios dos nossos clientes locatarios

A opinião de nossos clientes é nossa prioridade. Ela nos permite de aprimorar à cada dia, a qualidade de nossos serviços para melhor lhe satisfazer. Todos os testemunhos de nossos clientes são coletados via um questionario.

Locatarios

13759 testemunhos

4.7/5
5 Estrelas
4 Estrelas
3 Estrelas
368
2 Estrelas
64
1 Estrelas
28
Bom
3/5

There were some miscommunications between landlord and me that somehow slow down the process, which could be improved from the side of agent. The website is really old and we encountered some technical issues. Overall the agent was helpful and active, but could be more professional.

Bom
3/5

.

Bom
3/5

Not bad, they don't answer phone calls and email responses not always very thorough. We did, however eventually find an apartment. Yet to see if the apartment is as listed.

Bom
3/5

Merci Mais sincères salutations

Bom
3/5

It is fair and I am ok.

Bom
3/5

Good apartments but slow service at times!

Bom
3/5

24h reaction / reservation time is so little, holy cow

Bom
3/5

top

Bom
3/5

Fine!

Bom
3/5

Bien.

Bom
3/5

Contact assez difficile et pas très claire sur certains points.

Bom
3/5

took a long time to get replies and sometimes did not answer our questions

Bom
3/5

Supportive executive! It was good to deal with you Akemi

Bom
3/5

Our agent Laurent was very helpful, and quick to deal with problems. The process and paperwork were at times slow however.

Bom
3/5

very nice properties

Bom
3/5

ok

Bom
3/5

Good

Bom
3/5

It was a little bit hard to get in contact from start.

Bom
3/5

Rien à noter, tout c’est bien passé

Bom
3/5

Iryna was very patient with us

Bom
3/5

Pas mal

Bom
3/5

Bonne expérience sauf pas toujours joignable par téléphone

Bom
3/5

Good, but slow answers.

Bom
3/5

Klara Lebedeva a pris le projet en cours de route et à été efficace.

Bom
3/5

It is really difficult to contact my agents and their replies to my questions are often really late or not answered at all. I wish there could be a faster communication since a lot of my doubts and requests need for a quick follow up.

Bom
3/5

there is a big difference in how the agents handle the cases and what expectations. But in the end it all worked out

Bom
3/5

Godd quick

Bom
3/5

Finding the apartment wasn't easy but finally got it!

Bom
3/5

very responsive but needs to offer more tours!

Bom
3/5

They square footage of the apartment was incorrect when I first signed, but the landlord and agent quickly rectified the situation

Bom
3/5

J'ai eu du mal à avoir quelqu'un au téléphone et non par mail.

Bom
3/5

Difficile de vous contacter

Bom
3/5

Service client bien disponible

Bom
3/5

I am glad you took care of me.

Bom
3/5

Difficile à contacter

Bom
3/5

Relation simple et rapide, mais les biens proposés sur la plateforme ne sont pas toujours disponibles.

Bom
3/5

difficulte pour les joindre au téléphone même si on a une fort jolie musique

Bom
3/5

Merci

Bom
3/5

Thank you enabling me to settle there on an earlier date than initially offered.

Bom
3/5

Bonne relation avec le propriétaire et l’agence

Bom
3/5

Interactions with the agency have been overall efficient, except for technical issues with the system upon signing my contract. I consider the all-online procedure convenient, although I wish it was a bit more reaponsive at times.

Bom
3/5

Très bien

Bom
3/5

Trop d’échanges de mails alors qu’un coup de fil aurait pu en éviter beaucoup

Bom
3/5

I called up several times the person in charge, but she never answered to me even when she was at office.

Bom
3/5

Available

Bom
3/5

Good help

Bom
3/5

Reponse rapide

Bom
3/5

The timing of responsiveness has improved over the months.

Bom
3/5

Everything ok

Bom
3/5

Quik reactions.

Bom
3/5

Good response duration


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